Dylan Dicks
Petal,MS
Summary
Results-driven Network Administrator with expertise in network security, troubleshooting, and technical support. Proven ability to implement security protocols and enhance network reliability to achieve operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Administrator
Idaho Forest Group
Lumberton, MS
04.2025 - Current
- Manage existing networking infrastructure (APs, switches, firewalls, etc.) within the manufacturing facilities.
- Deploy new wireless access points and layer 2/3 network switches.
- Configure and maintain RFID environment including; RFID antennas, readers, cabling structure.
- Implement security protocols to safeguard sensitive data and enhance network integrity.
- Diagnose and resolve network related issues in a timely manner.
- Maintain up to date security measures on existing and new networking equipment.
- Document existing and new networking infrastructure such as cabling, wireless access points, layer 2/3 switches, firewalls.
- Collaborate with internal teams to ensure the networking infrastructure reliably supports IFG's goals and business.
- Terminate CAT6/6a ethernet cable, OM3/4 multi-mode fiber (fusion splice), single-mode fiber (fusion splice).
- Assist in the development of disaster recovery plans to minimize downtime risk.
- Utilize various network tools (Wireshark, NMAP, PuTTY, etc.) to ensure network uptime for operational efficiency.
- Improve network efficiency by implementing and managing system updates and patches.
SOC Team Lead
OTM Cyber
Remote
01.2025 - 04.2025
- Manage the SOC Analysts on the SOC Team, ensuring they are properly trained, performing their duties correctly, and properly interfacing with clients.
- Interface with clients on a daily basis, ensuring they are properly informed of any on going investigations, vulnerabilities, or attacks on their network and systems. Answer any questions from the client pertaining to the services we are performing for them from a technical level and executive-level when required.
- Interface with internal teams of all levels within OTM Cyber on a daily basis, ensuring proper communication and information sharing between the various departments. This includes the Sales Team, Human Resources, Finance and Payroll, and Executive-level Management.
- Assist SOC Analysts in monitoring for security alerts through our proprietary software, when needed.
- Assist SOC Analysts in threat hunting using various tools; OpenVAS, NMAP, Wireshark, Sophos, and our SIEM, when needed.
- Assist SOC Analysts in vulnerability scanning and reporting using Nessus, OpenVAS, and proprietary tools, when needed.
- Participated in table-top war games hosted by OTM Cyber as a Red Team Attacker.
Systems Administrator
OTM Cyber
Remote
05.2023 - 04.2025
- Built and configured Super Micro servers and install them at customer locations where we monitored their network and endpoints.
- Maintained a successful working environment with all of our remote and local systems that we used to monitor and protect customer locations across the United States.
- Worked with Windows Server OS, various Linux OS, Docker, Sophos Firewall and other proprietary software to allow our SOC Analysts to successfully perform their duties.
- Interfaced with developers and external vendors as needed for new software or hardware deployment, integrations, and management.
- Mentored junior staff on best practices in system administration and cybersecurity protocols.
- Implemented automated monitoring systems to enhance network reliability and reduce downtime.
- Managed server configurations and maintenance to ensure optimal performance and security.
SOC Analyst
OTM Cyber
Remote
11.2023 - 01.2025
- Monitored for security alerts through our proprietary software.
- Threat hunted using various tools; OpenVAS, NMAP, Wireshark, Sophos, and our SIEM. After successful threat hunts or alert resolutions, I created detailed and professional reports for our clients that I review with the client discussing findings and remediation steps.
- Vulnerability scanning and reporting using Nessus, OpenVAS, and proprietary tools.
- Participated in table-top war games hosted by OTM Cyber as a Blue Team Coach.
- Collaborated with IT teams to enhance incident response protocols and system defenses.
Systems Administrator
Hattiesburg Public School District
Hattiesburg, MS
08.2022 - 12.2023
- Managed a variety of endpoint devices including: desktops, laptops, Chrome devices, tablets, IP phones, interactive panels, projectors, and more through various endpoint management solutions (SCCM, PDQ, Intune) allowing an increase in productivity and seamless integrations between networked systems.
- Collaborate with district employees to integrate solutions that fit individual needs.
- Handled large project management as needed; documenting deployments, upgrades, and disposals in order to keep an active and clean record of project activity and assets.
- Assisted with network administrator tasks and network troubleshooting as well as configuring and troubleshooting both Layer 2 and Layer 3 switches as well as firewalls. Continued to assist in running and terminating CAT5-e and CAT6/CAT6-a ethernet drops in the T-568B Pinout. Continued to assist in running pre-terminated OM3 and OM4 fiber lines.
- Installed, configured, and managed Dell EMC servers running VMware ESXi. Configured datastores, virtual machines, networking interfaces, and Dell iDRAC ports for management.
- Developed and enforced IT policies to safeguard organizational data integrity and compliance.
SOC Analyst Intern
OTM Cyber
Remote
05.2023 - 11.2023
- Monitored for security alerts through our proprietary software.
- Assisted in threat hunting using various tools; OpenVAS, NMAP, Wireshark, Sophos, and our SIEM.
- Assisted in vulnerability scanning and reporting using Nessus, OpenVAS, and proprietary tools.
Information Technology Technician
Hattiesburg Public School District
Hattiesburg, MS
07.2021 - 08.2022
- Managed technical support for a variety of endpoint devices including: desktops, laptops, Chrome devices, tablets, IP phones, interactive panels, projectors, and more allowing an increase in productivity and seamless integrations between networked systems.
- Collaborate with district employees to integrate solutions that fit individual needs.
- Assisted in large project management as needed; documenting deployments, upgrades, and disposals in order to keep an active and clean record of project activity and assets.
- Assisted with network administrator tasks and network troubleshooting as well as configuring and troubleshooting switches, routers, access points, and firewalls. Ran and terminated CAT5-e and CAT6 ethernet drops in the T-568B Pinout. Ran pre-terminated OM3 and OM4 fiber lines, and received training from Corning on fiber termination using a fusion splicer.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Millcreek, UT11-2026
Technical Support Engineer - Information Technology
Ensign College
Salt Lake City, UT07-2022
High School Diploma -
Petal High School
Petal, MS05-2018
Skills
- Network troubleshooting
- Network systems installation
- Technical support
- Wireless networking
- Network security
- Firewall management
- Network architecture
- Switch configuration
- IP addressing and subnetting
- ITIL framework
- Oral Communication
- Written Communication
Certification
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- ITIL v4 Foundation
Languages
English
Native or Bilingual
Timeline
Network Administrator
Idaho Forest Group
04.2025 - Current
SOC Team Lead
OTM Cyber
01.2025 - 04.2025
SOC Analyst
OTM Cyber
11.2023 - 01.2025
Systems Administrator
OTM Cyber
05.2023 - 04.2025
SOC Analyst Intern
OTM Cyber
05.2023 - 11.2023
Systems Administrator
Hattiesburg Public School District
08.2022 - 12.2023
Information Technology Technician
Hattiesburg Public School District
07.2021 - 08.2022
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Technical Support Engineer - Information Technology
Ensign College
High School Diploma -
Petal High School