Summary
Overview
Work History
Education
Timeline
Generic

Dylan Duke

Tyrone,GA

Summary

Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

9
9
years of professional experience

Work History

Sales Associate

Home Depot
Newnan, Georgia
11.2022 - Current
  • Provided exceptional customer service by assisting customers with product selection and answering inquiries related to appliances and paint, ensuring a positive shopping experience.
  • Demonstrated in-depth knowledge of appliance features and specifications, guiding customers in making informed purchasing decisions.
  • Assisted in inventory management, including stocking shelves, organizing displays, and conducting regular inventory checks to maintain product availability.
  • Trained new associates on product knowledge, sales techniques, and customer service best practices to foster a knowledgeable team environment.
  • Resolved customer complaints and concerns effectively, ensuring a high level of customer satisfaction and loyalty.
  • Maintained a clean and organized work area, adhering to safety standards and company policies related to hazardous materials and equipment.

Sales Associate

Complete Hardware
05.2016 - 11.2022
  • Arranged merchandise on shelves, bins, cases, and tables to enhance customer engagement.
  • Conducted inventory assessments, marked merchandise, and removed defective or expired products.
  • Maintained clean and organized store floor to ensure optimal shopping experience.
  • Delivered friendly customer service to promote loyalty and retention.

Sales Associate, Service Writer, Porter Management

ALM Kia South
05.2019 - 10.2022
    • Closed sales through effective negotiation and contract completion.
    • Acted as liaison to coordinate vehicle maintenance and repair processes.
    • Mitigated customer service complaints professionally to enhance client retention.
    • Relocated vehicles strategically among multiple agency locations.
    • Managed and trained a team of porters to ensure operational efficiency.

Cashier

Kroger
06.2018 - 05.2019
  • Executed scanning and bagging of items while ensuring proper disposal in return bins.
  • Managed large sums of money during thousands of transactions with accuracy.
  • Trained and mentored new employees to enhance team performance.

Education

High School Diploma -

Northgate High School
Newnan, GA
05-2018

Timeline

Sales Associate

Home Depot
11.2022 - Current

Sales Associate, Service Writer, Porter Management

ALM Kia South
05.2019 - 10.2022

Cashier

Kroger
06.2018 - 05.2019

Sales Associate

Complete Hardware
05.2016 - 11.2022

High School Diploma -

Northgate High School
Dylan Duke