Executed food orders promptly and accurately for guests, assuring correct presentation and table placement.
Directed the kitchen staff and servers to enforce seamless communication and timely service.
Sustained, detailed knowledge of menu items, including ingredients, preparation methods, and modifications for dietary restrictions.
Provided exceptional customer service by addressing guest requests and ensuring satisfaction during meal service.
Cashier
Pizzeria Delfina
Palo Alto, CA
04.2023 - 09.2023
Facilitated takeout orders efficiently, affirming accurate order entry, timely preparation, and proper packaging for customer satisfaction.
Managed customer transactions with professionalism, managing cash, credit, and gift card payments, while providing a welcoming and courteous experience.
Presented guests with menu inquiries, offering recommendations, and resolving any issues to ensure a positive dining or takeout experience.
Waiter
Taverna Restaurant
Palo Alto, CA
05.2022 - 12.2022
Maintained cleanliness and organization.
Earned one promotion, establishing a role as a waiter instead of a busser.
Collaborated with team members to achieve service goals and uphold standards in a fast-paced work environment.
Education
Bachelor of Science - Business Administration
University of Oregon, Lundquist School of Business