Dylan Ellis
Tampa
Summary
I am a hard working individual that learns quickly, works well on a team and independently. I am passionate about helping the workplace and team. I look forward to finding a great new employment opportunity where I can be a valuable asset to a team while developing and strengthening the skills that I will use throughout my life.
Overview
4
4
years of professional experience
Work History
Back of House Shift Lead
Chick-Fil-A
Temple Terrace, FL
11.2023 - Current
- I was previously a Front of House Team Member and am now currently a Back of House Shift Lead. My duties currently include putting Team Members in the correct positions, correcting and measuring to make sure the store is at a balanced pace, understanding and having my shift follow standards, cleaning workspaces, quality control by handling and measuring food, following labor and productivity rates, applying corrective actions to Team Members for not following regulations, and checking inventory so I can order the correct quantities for the following day.
Arcade Operator
1UP Entertainment + Social
Tampa, FL
06.2023 - 10.2023
- I was an Arcade Operator. I managed safety checks for machines, followed rules and led customers to follow rules and regulations, while making sure it was a safe environment for guests. I also helped manage safety for other activities other than the arcade.
Front of House Team Member
Chick-Fil-A
Tampa, FL
09.2022 - 06.2023
- I was a Front of House Team Member. I handled cash and greeted customers while making sure any concerns and requests were met. I helped quality control food and sanitation requirements. I helped teammates by restocking items, cleaned facilities and workspaces, and helping coworkers with any missing tasks that needed help completing.
Education
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Epic Charter Schools
Oklahoma City, OK01.2022
Skills
- Work well on a team and independently
- Amazing written and verbal communication skills
- Follows direction well, am open to feedback and constructive criticism
- Customer service and quality assurance
- Good at decision making, conflict resolution and time management
- Customer service focus
- Employee training
- Team motivation
- Guest service
Timeline
Back of House Shift Lead
Chick-Fil-A
11.2023 - Current
Arcade Operator
1UP Entertainment + Social
06.2023 - 10.2023
Front of House Team Member
Chick-Fil-A
09.2022 - 06.2023
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Epic Charter Schools