Dylan Erdwien
Wichita,Kansas
Summary
Graduated from Fort Hays Tech Northwest with an associate degree in Computer Programming and Emerging App Developments, specializing in Project Management, Product Design, and Frontend Development. Demonstrated strong leadership and management capabilities, complemented by effective communication skills. Proven ability to manage projects from conception to completion, ensuring timely delivery and quality outcomes.
Overview
4
4
years of professional experience
Work History
Server
Shiraz
Goodland, KS
09.2023 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Receptionist
Gentility Dentistry
Wichita, KS
02.2023 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Server and Event Manager
Milburn Country Club
Overland Park, KS
09.2022 - 01.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Hobby Lobby
Wichita, KS
08.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Computer Programming
Fort Hays Tech Northwest
Goodland, KS05.2025
Skills
- Work ethic
- Guest engagement
- Phone communication
- Team collaboration
- Organization skills
- Leadership and instruction
Timeline
Server
Shiraz
09.2023 - 04.2025
Front Desk Receptionist
Gentility Dentistry
02.2023 - 07.2023
Server and Event Manager
Milburn Country Club
09.2022 - 01.2023
Sales Associate
Hobby Lobby
08.2021 - 01.2022
Computer Programming
Fort Hays Tech Northwest