Dylan Farley
Channahon ,IL
Summary
Sales professional with proven ability to support and enhance sales operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in inventory management, customer service, and maintaining showroom appearance. Known for reliability, effective communication, and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesperson
Napleton’s Valley Hyundai
4333 Ogden Ave Aurora IL
01.2026 - Current
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Conducted vehicle presentations, demonstrating features and benefits effectively.
- Collaborated with team members to achieve monthly sales targets consistently.
- Analyzed customer feedback to identify trends and improve service delivery.
- Implemented strategic upselling techniques, increasing average transaction value significantly.
- Monitored inventory levels, ensuring optimal stock availability for customers.
- Led community outreach initiatives to enhance brand visibility and engagement.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Busser
Hollywood Casino
Joliet, IL
02.2025 - Current
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Prepared tables efficiently for incoming guests, ensuring readiness for service.
- Collaborated with waitstaff to deliver prompt and efficient service during peak hours.
- Restocked supplies, including silverware and glassware, to support operational flow.
- Monitored dining area for guest needs, promptly addressing requests to ensure satisfaction.
- Trained new team members on best practices for cleanliness and service protocols.
- Streamlined table turnover processes by coordinating with kitchen staff on timely food delivery.
- Implemented improved cleaning routines, enhancing overall sanitation standards within the establishment.
Sales Porter
World Kia Joliet
Joliet, IL
04.2024 - 01.2025
- Assisted customers with product inquiries and service requests to enhance overall satisfaction.
- Maintained cleanliness and organization of sales area to ensure optimal customer experience.
- Collaborated with team members to streamline inventory management and restocking processes.
- Demonstrated product features to clients, effectively promoting sales and boosting engagement.
- Provided feedback on customer preferences to improve service offerings and enhance sales performance.
- Worked hands on with the different car models
Unloader Associate
Amazon
Channahon, IL
12.2023 - 03.2024
- Unloaded and sorted incoming merchandise efficiently to maintain workflow continuity
- Operated pallet jacks and forklifts to transport goods within the warehouse
- Inspected shipments for damage and discrepancies to ensure quality control
- Collaborated with team members to meet daily unloading targets consistently
- Assisted in training new hires on proper unloading procedures and safety protocols
- Collaborated with team members to complete high-volume unloading projects ahead of schedule.
- Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
- Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
Public Works Employee
Village Of Rockdale
04.2023 - 12.2023
- Operated heavy machinery for road maintenance and repair projects.
- Conducted routine inspections of public facilities to ensure compliance with safety standards.
- Assisted in the implementation of waste management strategies to enhance community cleanliness.
- Collaborated with team members to execute landscaping and groundskeeping tasks efficiently.
- Maintained accurate records of work performed and materials used for reporting purposes.
- Responded to public inquiries regarding service requests, fostering positive community relationships.
- Identified areas for process improvement, resulting in enhanced workflow efficiency across projects.
- Improved community satisfaction rates through timely response to citizen inquiries and complaints regarding public works issues.
Sales Associate
Dunkin' Donuts
Minooka, IL
11.2022 - 04.2023
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Handled customer inquiries and resolved complaints promptly to maintain positive relationships.
- Monitored inventory levels, assisting in restocking supplies to prevent shortages during peak hours.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Dunkin' Donuts
Channahon, IL
02.2021 - 11.2022
- Assisted customers with menu selections and provided recommendations to enhance their experience.
- Operated point-of-sale system efficiently to process transactions accurately.
- Maintained cleanliness and organization of the service area to ensure compliance with health standards.
- Prepared and served beverages and food items in accordance with established recipes and quality standards.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction ratings.
Education
No Degree - Emergency Medicine
Joliet Jr Collage
Joliet, IL8 2027
High School Diploma -
Minooka Community High School
Minooka, IL5 2023
Skills
- Managed time effectively to meet deadlines
- Maintained attention to detail in all tasks
- Facilitated clear communication among team members
- Performed cleaning and sanitizing duties regularly
- Followed established cleaning procedures diligently
- Collaborated with team members to achieve goals
- Assisted with table bussing during peak hours
- Demonstrated resourcefulness in problem-solving
- Practiced safety awareness in all activities
- Maintained a professional appearance at all times
- Ensured cleanliness maintenance in work areas
Certification
- First Aid/CPR Certified
- EMS Certificated
- NIMS 100
- NIMS 700
Timeline
Salesperson
Napleton’s Valley Hyundai
01.2026 - Current
Busser
Hollywood Casino
02.2025 - Current
Sales Porter
World Kia Joliet
04.2024 - 01.2025
Unloader Associate
Amazon
12.2023 - 03.2024
Public Works Employee
Village Of Rockdale
04.2023 - 12.2023
Sales Associate
Dunkin' Donuts
11.2022 - 04.2023
Sales Associate
Dunkin' Donuts
02.2021 - 11.2022
No Degree - Emergency Medicine
Joliet Jr Collage
High School Diploma -
Minooka Community High School