Dylan Frayer
Lincoln Park,MI
Summary
Diligent Fiber Splicer with 3 years of experience installing fiber optic cable, both on elevated poles and beneath ground level to expand networks and increase customer base. Versatile in mapping and installation of new fiber-optic networks, efficiently splicing with established connections. Systematic troubleshooter with acute spatial awareness in navigation of physical issues with fiber-optic connections, adhering to tight project deadlines and assuring customer satisfaction.
Overview
9
9
years of professional experience
Work History
Fiber Optic Splicer
Verita Telecommunications
03.2021 - Current
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Enhanced customer satisfaction by troubleshooting and repairing damaged fiber optic lines in a timely manner.
- Reduced downtime for clients by efficiently identifying and resolving connectivity issues.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
Manager
Advance America
12.2015 - 03.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Cabin Cleaner
Prospect
09.2015 - 12.2015
- Enhanced passenger experience by maintaining clean and sanitized cabin environments.
- Ensured timely aircraft turnarounds by efficiently cleaning cabins and restocking supplies.
- Reduced the risk of illnesses for passengers by thoroughly disinfecting high-touch surfaces.
- Supported airline safety standards with meticulous attention to detail during cabin inspections.
Laborer
Blocks Stand
07.2015 - 09.2015
- Improved worksite efficiency by maintaining clean and organized work areas.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
Education
High School Diploma -
Summit Academy North High School
Flat Rock, MI07.2015
No Degree - Criminal Justice
Wayne County Community College District
Detroit, MISkills
- Emergency Repairs
- Fiber Termination
- Organizational Skills
- Preventive Maintenance
- Technical Support
- Decision Making
- Attention to Detail
- Computer Literacy
- Project Management
- Problem Solving
- Self-Motivation
- Time Management
- Customer Service
Timeline
Fiber Optic Splicer
Verita Telecommunications
03.2021 - Current
Manager
Advance America
12.2015 - 03.2020
Cabin Cleaner
Prospect
09.2015 - 12.2015
Laborer
Blocks Stand
07.2015 - 09.2015
High School Diploma -
Summit Academy North High School
No Degree - Criminal Justice
Wayne County Community College District