Dusty Galliart
Garden City,KS
Summary
Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.
Overview
5
5
years of professional experience
Work History
Billing/ Insurance Specialist
Fry Eye Associates
05.2023 - Current
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
Front Desk Receptionist
Fry Eye Associates
08.2018 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Education
High School Diploma -
Garden City High School
Garden City, KS05.2017
Skills
- Patient Confidentiality
- Verbal Communication
- Insurance Verification
- Payment Posting
- Organizational Skills
- Professionalism
- Adaptability
References
Tonya Liby - Front Office Supervisor at Fry Eye Associates
620-640-0291
Matt Scheeter - Wheatland Electric
620-290-1338
Sandy Kirchoff - Nurse at Fry Eye Surgery Center
620-272-2942
Timeline
Billing/ Insurance Specialist
Fry Eye Associates
05.2023 - Current
Front Desk Receptionist
Fry Eye Associates
08.2018 - 12.2023
High School Diploma -
Garden City High School