Dylan Geier
Lacey
Summary
Dedicated professional with extensive experience in supervising team operations within the retail sector. Proven track record in quality assurance, inventory management, and employee training. Eager to leverage skills in conflict resolution and customer focus to drive operational improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food & Consumable Team Lead
Walmart Inc.
Coos Bay, OR
02.2025 - 05.2026
- Supervised team operations to ensure compliance with safety and quality standards.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Trained new employees on standard operating procedures and customer service excellence.
- Implemented scheduling strategies to enhance team productivity during peak hours.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Monitored team performance metrics, providing feedback to drive accountability and results.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Online Personal Shopper
Walmart Inc.
Coos Bay, OR
01.2024 - 02.2025
- Curated personalized shopping experiences based on customer preferences and feedback.
- Managed online order fulfillment, ensuring timely delivery and accuracy of items selected.
- Utilized Walmart's digital platforms to streamline the shopping process for customers.
- Trained new team members on best practices for online shopping protocols and tools.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Assistant Manager
Scoops Handmade Ice Cream
North Bend, OR
12.2018 - 01.2024
- Conducted regular quality checks to ensure compliance with health and safety standards.
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
North Bend High School
North Bend, OR06-2019
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Complaint resolution
- Relationship building
- Employee training
- Task delegation
- Loss prevention
- Shift scheduling
- Computer skills
Certification
- Food Safety Manager, National Registry Of Food Safety Professionals - Issued July 15th 2025, Expires July 15th 2030
Languages
English
Native or Bilingual
Timeline
Food & Consumable Team Lead
Walmart Inc.
02.2025 - 05.2026
Online Personal Shopper
Walmart Inc.
01.2024 - 02.2025
Assistant Manager
Scoops Handmade Ice Cream
12.2018 - 01.2024
High School Diploma -
North Bend High School