Overview
Work History
Education
Skills
Timeline
Generic

Dylan Glenn

Rocklin,CA

Overview

5
5
years of professional experience

Work History

Member Support/Sales Representative

The Rising Zone
05.2025 - Current
  • Serve as first point of contact for members and guests, delivering exceptional customer service in a wellness-focused coworking and fitness environment.
  • Drive membership and wellness package sales and manage the sales cycle from inquiry to onboarding.
  • Lead facility tours and build strong client relationships to increase conversions, retention, and upselling opportunities, utilizing MindBody and POS systems for account management.

GameDay Sales Operations Assistant

Sacramento Kings
09.2024 - Current
  • Led pre- and post-game fan experiences, including courtside access and on-court activities, while collaborating with cross-functional teams to ensure seamless event execution.
  • Shadowed Account Executives on game and non-game days, taking on increased responsibility in client relations and event operations.
  • Assisted in training new team members, resolved guest concerns, and supported premium hospitality initiatives to maintain a high-quality fan experience and operational efficiency.

Recreation Assistant

Sea 'N Air Golf Course
10.2023 - 05.2024
  • Operate as Course Starter. Responsible for upholding scheduled tee times, and ensuring golfers experience efficient rate of play.
  • Assist customers as they arrive at the course including guiding them to their cart, pro shop, or first tee.
  • Evaluate golf carts for potential damages or issues and report findings to manager, and perform general cleaning maintenance of golf carts.

Golf Associate

Dick's Sporting Goods
04.2021 - 05.2023
  • Worked with management to perform inventory control and address customer complaints.
  • Given more responsibility and autonomy as a leader of golf department operations.
  • Continued to assist customers with golf equipment, further refining golf product knowledge.

Education

Bachelor of Science - General Business

San Diego State University
San Diego, CA
05-2024

Skills

  • Customer Service
  • Time Management
  • Wellness Industry Knowledge
  • Sales & Membership Services
  • Attention to Detail
  • Professional & Mature
  • Excellent Communication
  • Strong Problem Solver
  • Administrative & Operational
  • Organizational skills

Timeline

Member Support/Sales Representative

The Rising Zone
05.2025 - Current

GameDay Sales Operations Assistant

Sacramento Kings
09.2024 - Current

Recreation Assistant

Sea 'N Air Golf Course
10.2023 - 05.2024

Golf Associate

Dick's Sporting Goods
04.2021 - 05.2023

Bachelor of Science - General Business

San Diego State University
Dylan Glenn