Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Godfrey

Madera,CA

Summary

Professional with expertise in customer service and problem-solving, honed at Ron's Towing and Storage. Proven track record in enhancing company reputation through exceptional service and collaboration. Skilled in operational recordkeeping and quality control analysis, ensuring efficiency and safety. Adept at fostering positive client relationships and maintaining professionalism in high-pressure environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Tow Truck Driver/Battery Technician

Rons Towing and Storage
07.2024 - Current
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Answered roadside assistance calls for tows and roadside service
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Filter Operator

Mission Bell Winery
01.2013 - 10.2020
  • Operated control systems effectively to adjust flow rates, pressures, temperatures, or other variables impacting filter performance.
  • Performed preventative maintenance tasks routinely, preventing unexpected breakdowns or malfunctions.
  • Optimized filtration processes for improved product quality and reduced waste.
  • Kept accurate records of filter performance, identifying trends and potential areas for improvement.
  • Maintained a safe working environment by adhering to safety protocols and proper handling of chemicals.
  • Washed production lines and storage containers to maintain clean and efficient work areas.
  • Kept operations in compliance with company, safety and legal requirements.

Education

GED - General Studies

Pioneer Technical School
Madera, CA
03.2008

Skills

  • Sanitation procedures
  • Quality control analysis
  • Cellar operations
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Critical thinking
  • Heavy lifting
  • Professionalism
  • Written communication

Certification

Indoor/outdoor construction

Aerial boom lift

Scissor lift

Bulldozer

Skit steer

Fork lift

Timeline

Tow Truck Driver/Battery Technician

Rons Towing and Storage
07.2024 - Current

Filter Operator

Mission Bell Winery
01.2013 - 10.2020

GED - General Studies

Pioneer Technical School

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