Dylan Goehner
Boise,ID
Summary
Results-driven professional skilled in customer relationship management and order processing. Leverages CRM software to optimize order fulfillment and elevate customer service. Drives product promotion and revenue growth through effective customer engagement and sales communication. Experienced in visual merchandising and providing knowledgeable support to enhance store loyalty.
Overview
4
4
years of professional experience
Work History
Sales Administrator
Bishs RV
Meridian, ID
03.2025 - Current
- Coordinated communication between sales team and customers to ensure seamless transactions.
- Handled customer inquiries and provided prompt support via phone and email to enhance customer satisfaction.
- Performed regular follow-up calls with clients to ensure satisfaction with purchases made from the company.
- Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
- Processed customer orders using CRM software for efficient order management.
- Maintained accurate sales data and customer interaction records in the database to support decision-making.
Shift Manager
Epic Shine Car Wash
Meridian, Idaho
02.2023 - 02.2025
- Supervised daily operations to ensure excellent customer service standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Education
Bachelor of Arts - Communications
Boise State University
Boise, ID04-2026
Skills
- CRM software
- Order processing
- Sales pipeline management
- Sales support
- Sales coordination
- Data management
- Customer retention
- Problem resolution
- Customer service
- Client relationship management
- Sales presentations
- Team collaboration
- Relationship building
- Digital marketing
- Communication skills
Timeline
Sales Administrator
Bishs RV
03.2025 - Current
Shift Manager
Epic Shine Car Wash
02.2023 - 02.2025
Bachelor of Arts - Communications
Boise State University