Dylan Gonsalves-DeSerre
Middleton,WI
Summary
Experienced parts sales associate and machine operator with a record of exceeding sales targets and building strong customer relationships. Proficient in CDK software with the ability to account for invoices and inventory while also analyzing sales data. Seeking a role to utilize my skills and contribute to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard/Pool Attendant
Holiday Inn Suites
Madison, Wisconsin
08.2024 - Current
- Performed regular cleaning and maintenance of pool equipment.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Examined recreational equipment for signs of damage and potential safety risks.
- Responded quickly to medical emergencies in the pool area.
Parts Specialist/Parts Driver
Russ Darrow Group
Madison, WI
03.2023 - Current
- Acquired accounting skills and sold parts to customers, branches, and other dealerships, while turning a beneficial profit for the company.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions
- Responded to inquiries from internal staff members about part specifications or availability.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
Machine Operator/Driver
UMS
Madison, WI
11.2021 - 02.2023
- Operated and upheld quality standards of a metering mail machine, a mail sorting machine, and a champ machine.
- Memorized hundreds of account names and numbers for each machine.
- Ensured that safety guidelines are followed at all times while operating machinery.
- Delivered a large array of customers' mail, while also providing a friendly face and voice to interact with customers on a daily basis.
Education
High School Diploma -
West Allis Central High School
West Allis, WI06.2022
Skills
- Warehouse operations
- Machinery operations
- Safe driving practices
- Parts documentation
- Strong work ethic
- Customer Service-oriented
- Problem-solving skills
- Teamwork and collaboration
- Computer skills
- Verbal and written communication
- Efficient multitasking
- Attention to detail
Certification
- CPR Certification since May 2024
Accomplishments
- Darrow Pride Award 2024
Timeline
Lifeguard/Pool Attendant
Holiday Inn Suites
08.2024 - Current
Parts Specialist/Parts Driver
Russ Darrow Group
03.2023 - Current
Machine Operator/Driver
UMS
11.2021 - 02.2023
High School Diploma -
West Allis Central High School
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