Dylan Grant
Shreveport,USA
Summary
Results-driven sales professional with a proven track record in territory management and customer relationship building. Seeking a challenging role as an Aftermarket Territory Manager where I can leverage my strong sales skills, customer management expertise, and relationship-building abilities to drive revenue growth and exceed sales targets.
Overview
11
11
years of professional experience
Work History
Aftermarket Territory Manager
Deep South Equipment
06.2022 - Current
- Manage a designated territory, cultivating and nurturing customer relationships to drive sales growth
- Effectively identify customer needs and recommend appropriate products and services to meet their requirements
- Consistently exceed sales targets by implementing targeted sales strategies and effectively closing deals
- Utilize strong interpersonal skills to establish trust and rapport with customers, resulting in increased customer retention
- Conduct product demonstrations and train customers on features and benefits of company's offerings
- Collaborate with internal teams to ensure seamless order fulfillment and exceptional customer service
- Monitor market trends, competitor activities, and industry developments to identify new sales opportunities
- Maintain accurate sales records, prepare reports, and present sales performance updates to management.
- Established successful account relationships by building rapport and maintaining consistent communication.
Trainer/Shift Leader/Bartender/Server
Outback Steakhouse
08.2012 - 06.2022
- Trained and mentored new hires, ensuring smooth onboarding process and maintaining high-quality standards.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Provided excellent customer service, resolving issues promptly and ensuring customer satisfaction.
- Utilized strong product knowledge to make recommendations and upsell menu items, increasing sales.
- Maintained clean and safe work environment, following food safety and sanitation guidelines.
- Held valid Alcohol Beverage Operator (ABO) card, ensuring responsible alcohol service.
Education
Bachelor of General Studies -
Louisiana State University Shreveport (LSUS)
Shreveport, LA2021
Associate of General Studies -
Bossier Parish Community College (BPCC)
Bossier City, LA2019
Skills
- Proven sales skills, consistently exceeding targets and driving revenue growth
- Exceptional customer management abilities, fostering strong relationships and ensuring customer satisfaction
- Strong interpersonal and communication skills, establishing rapport with customers and colleagues
- Expertise in identifying customer needs and offering tailored solutions to meet their requirements
- Skilled in conducting product demonstrations and delivering persuasive sales presentations
- Proficient in CRM software and sales tools to track customer interactions and manage sales pipelines
Timeline
Aftermarket Territory Manager
Deep South Equipment
06.2022 - Current
Trainer/Shift Leader/Bartender/Server
Outback Steakhouse
08.2012 - 06.2022
Bachelor of General Studies -
Louisiana State University Shreveport (LSUS)
Associate of General Studies -
Bossier Parish Community College (BPCC)
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