Dylan Gregg
Jacksonville,NC
Summary
Organized, hard working with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with a strong attendance record. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
1
1
year of professional experience
Work History
Automotive Detailer and Customer Service
Auto Brite
Jacksonville, NC
04.2022 - Current
- Vacuumed interiors of vehicles to remove dirt and debris.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Advised customers on regular care needs to prevent issues such as deteriorating paint.
- Planned and coordinated work for team of detailers.
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
- Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Duck Donuts
Jacksonville, NC
07.2018 - 04.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed customers on a daily basis and worked to solve any issues customers may have regarding merchandise.
Education
Associate of Arts - Nursing
Coastal Carolina Community College
Jacksonville, NC05.2023
High School Diploma -
White Oak High School
Jacksonville, NC06.2019
Skills
- Sales Goal Attainment
- Sales Generation
- Telephone Etiquette
- Calendar and Scheduling Software
- Problem Identification
- Verbal and Written Communication
- Upselling Techniques
- Customer Service
- Cash Handling
- Store Opening and Closing
- Stocking and Receiving
- Time Management
Additional Information
- I have a deep desire for fishing and have been salt and freshwater fishing for over 3 years. I can work in any fishing department and ensure customers get what they need in the most satisfied way possible.
- I love soccer and have been playing soccer since I was 3 years old. Making sure my time for the customer is used as much as possible and as effective as possible is my biggest goal to make sure the customer gets exactly what they need.
Timeline
Automotive Detailer and Customer Service
Auto Brite
04.2022 - Current
Cashier
Duck Donuts
07.2018 - 04.2019
Associate of Arts - Nursing
Coastal Carolina Community College
High School Diploma -
White Oak High School
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