Dylan Grubb
Washington,WV
Summary
Dependable retail sales professional adept at maintaining organized sales floors and enhancing customer satisfaction. Proven ability to resolve inquiries efficiently while processing transactions and handling cash. Committed to delivering exceptional service in dynamic, high-performance environments.
Overview
1
1
Language
4
4
years of professional experience
Work History
Sales Floor Associate
DG Mart
05.2024 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, assisted in locating merchandise, and recommended suitable options to meet their needs.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Organized racks and shelves to enhance store visual appeal and promote merchandise effectively.
- Conducted regular inventory counts and restocked merchandise to ensure product availability.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed payments and provided receipts to establish proof of transaction.
Concessions Cashier
Belpre City Pool
05.2023 - 08.2023
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Delivered exceptional customer service by addressing guest concerns promptly and courteously.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Consistently provided friendly service to promote better customer engagement.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Maintained cleanliness and safety of facility through daily cleaning and organization tasks.
- Created a clean and organized environment to enhance guest experience.
- Ensured adherence to health and safety regulations through consistent cleaning and sanitization practices.
Concessions Cashier
Parkersburg City Pools
05.2022 - 08.2022
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Consistently provided friendly service to promote better customer engagement.
- Resolved customer complaints to ensure satisfactory experiences.
- Prepared and delivered drinks and snacks, enhancing guest experience while maintaining professionalism.
- Communicated stand offerings and answered guest questions regarding orders.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory levels and alerted management of shortages to prevent service disruptions.
- Efficiently restocked supplies to maintain optimal levels for uninterrupted service.
Education
Bachelor of Science - Entrepreneurship
West Virginia University
Morgantown, WV05-2026
Bachelor of Science - Marketing
West Virginia University
Morgantown, WV05-2026
High School Diploma -
Parkersburg South High School
Parkersburg05-2022
Skills
- Goal oriented
- Sales techniques
- Cash handling
- Inventory management
- Inventory control
- Store organization
- Store presentation
- Loss prevention
- Sales metrics
- Sales expertise
- Problem solving
- Effective communication
- Team collaboration
- Teamwork and collaboration
- Task management
- Goal oriented
- Friendly and helpful
- Project management
- Store presentation and sanitizing
- Task management
Additional Information
I was on Parkersburg South High Schools Varsity Cheer Squad for four years. I am starting my third year on the WVU Varsity Collegiate Cheer Team which is a D1 school this fall.
Languages
Spanish
Limited
Timeline
Sales Floor Associate
DG Mart
05.2024 - Current
Concessions Cashier
Belpre City Pool
05.2023 - 08.2023
Concessions Cashier
Parkersburg City Pools
05.2022 - 08.2022
Bachelor of Science - Entrepreneurship
West Virginia University
Bachelor of Science - Marketing
West Virginia University
High School Diploma -
Parkersburg South High School