Dylan Guzman
Direct Support professional
Saint Paul,MN
Summary
Experienced with social media strategy development and content creation. Utilizes analytical tools to measure campaign effectiveness and adjust strategies for optimal engagement. Knowledge of audience segmentation and targeted communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Legacies LLC
03.2022 - 05.2025
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Developed personalized care plans in collaboration with clients and families to address specific needs.
- Implemented behavior management strategies to foster positive interactions and reduce challenging behaviors.
- Monitored client progress and documented changes in behavior, health, or needs for effective communication with stakeholders.
- Advocated for client rights and access to resources within the community to ensure comprehensive support services.
Sales Associate
Champs Sports
01.2020 - 07.2021
- Enhanced customer experience through personalized service and product knowledge.
- Collaborated with team members to achieve sales targets and maintain store standards.
- Managed inventory processes, ensuring accurate stock levels and timely replenishment.
Hollister Sales Associate
Hollister Co
06.2020 - 06.2021
- Collaborated with team members to execute visual merchandising strategies that enhanced store presentation.
- Trained new associates on sales techniques, product knowledge, and operational procedures for optimal performance.
- Delivered exceptional customer service, fostering positive shopping experiences and building customer loyalty.
Education
Bachelor of Arts - Public Relations, Minoring in Spanish
Winona State University
Winona, MN05-2026
Skills
- Public Relations (2 years)
- Digital Marketing & Social Media Management (2 years)
- Blogging & Content Creation
- Sales & Merchandising
- Bilingual: English & Spanish
- Behavior redirection
- Direct patient care
- Content scheduling
- Visual storytelling
- Social media strategy
- Video editing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
Legacies LLC
03.2022 - 05.2025
Hollister Sales Associate
Hollister Co
06.2020 - 06.2021
Sales Associate
Champs Sports
01.2020 - 07.2021
Bachelor of Arts - Public Relations, Minoring in Spanish
Winona State University
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