Dylan H.
Glendale
Summary
Dynamic and detail-oriented professional with a strong background in property maintenance at Marriott Hotels. Proven mechanical aptitude and exceptional interpersonal skills enhance customer satisfaction. Adept at troubleshooting and problem-solving, I thrive in high-pressure environments while leading teams to achieve operational excellence. Committed to safety compliance and delivering outstanding service. Resourceful professional in maintenance and repair, known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and safety compliance. Excel at time management, problem-solving, and teamwork, ensuring seamless operations and workplace safety.
Overview
9
9
years of professional experience
Work History
Property Maintenance Tech
Marriott Hotels
03.2024 - Current
- Assist in maintenance of the resort with skills in trades such as woodwork, basic electrical, drywall and paint, troubleshooting appliances. Use and knowledge of tools and parts essential to proper maintenance of buildings and rooms while providing excellent customer service. Emphasis in Drywall and paint cosmetic repair.
Server
The Sawyer Restaurant
06.2021 - 07.2022
- Sales and knowledge of food and beverages, provide excellent guest services. Cash handling and table management.
Shift supervisor
Green Leaf Dispensary
01.2022 - 01.2022
- Assist in dispensary supervisory function, management of cash drawers, employee schedules, and inventory management. Function as a budtender as well holding knowledge of product to help motivate sales and inform customers on their choice of product. Building cleaning and lock up at end of shift
Cast/Dme Technician
Reno Orthopedic Clinic
Reno
02.2019 - 02.2020
- Provided quality patient care through expertise in orthopedics and first aid techniques.
- Performed suture and staple removal, bandaging, and casting to enhance patient outcomes.
- Maintained comprehensive records for all services conducted on DME equipment.
- Checked functionality of DME units prior to patient use to ensure safety.
- Repaired defective components on medical devices using specialized tools and diagnostic equipment.
- Conducted safety checks on all returned or exchanged devices to meet established standards.
- Ordered parts and supplies necessary for repair or maintenance of DME units.
Senior Lead Ticket Scanning and Customer Relations Agent
Northstar
12.2016 - 03.2019
- Greet guests in a fast-paced environment and assist them with problems on the mountain. Duties include season pass/ticket issues and managing employees assigned to you for the day by filling out break sheets and inputting data collected throughout the day and scheduling. The job included training and experience in de-escalation.
Education
High school diploma -
Northstar Online School
Reno, NV06.2019
two-year Leadership Academy
Klemmer and Associates
06.2017
MOTO 101-106
MMI Avondale AZ
Avondale, AZSkills
- Excellent interpersonal skills, including communication and de-escalation Ability to remain calm and clear-headed in high-stress situations Mechanically inclined, having rebuilt engines and basic home repair Quick and efficient decision-making Excellent compassion and aid in learning Capacity to retain and use detail-specific knowledge and instruction Strong leadership capabilities and empathy Working with tools Ability to work part of a team Skilled in sales and customer service Attention to detail Mechanical Aptitude
- Parts ordering
- Safety compliance
- Inventory management
- Problem solving
- Time management
- Power tool usage
- Troubleshooting
Timeline
Property Maintenance Tech
Marriott Hotels
03.2024 - Current
Shift supervisor
Green Leaf Dispensary
01.2022 - 01.2022
Server
The Sawyer Restaurant
06.2021 - 07.2022
Cast/Dme Technician
Reno Orthopedic Clinic
02.2019 - 02.2020
Senior Lead Ticket Scanning and Customer Relations Agent
Northstar
12.2016 - 03.2019
High school diploma -
Northstar Online School
two-year Leadership Academy
Klemmer and Associates
MOTO 101-106
MMI Avondale AZ
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