- Cooking
- Gym Workouts
- Running
- Surfing
- Backpacking
Dylan Hajjar
Clemson,SC
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and driving business growth. Leveraged exceptional customer service and relationship-building skills at Hilton and Atlantic Beach Rentals to foster loyalty and exceed expectations. Hardworking and driven in all areas with a "cannot stop until the job is complete" attitude. Extremely personable and passionate about meeting customers needs. Adept at up-selling, consistently achieving growth through strategic planning and execution.
Overview
6
6
years of professional experience
Work History
Server
Hilton
05.2024 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Suggested an array of cocktails and appetizers to increase sale amount.
Small Business Owner
Atlantic Beach Rentals
03.2022 - 08.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Interacted well with customers to build connections and nurture relationships.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Negotiated price and service with customers to increase profit.
Beach Manager
Atlantic Watersports Parasail
04.2018 - 08.2021
- Increased visitor satisfaction through regular maintenance of facilities and cleanliness standards.
- Managed beach staff, ensuring efficient allocation of resources and personnel for optimal coverage.
- Developed strong relationships with local businesses, promoting collaboration and mutual support.
- Oversaw emergency response efforts, coordinating with first responders during critical incidents on the beachfront.
- Ensured safety amongst customers whilst maintaining a joyful environment.
- Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
Education
Bachelor of Science - Economics
Clemson University
Clemson, SC12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
- Relationship building
- Active listening
- Up-selling
Interests
Timeline
Server
Hilton
05.2024 - 08.2024
Small Business Owner
Atlantic Beach Rentals
03.2022 - 08.2023
Beach Manager
Atlantic Watersports Parasail
04.2018 - 08.2021
Bachelor of Science - Economics
Clemson University
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