Dylan Hall
Oklahoma City,OK
Overview
1
1
year of professional experience
Work History
Branch Supervisor I
Tinker Federal Credit Union
05.2024 - Current
- Motivates and coaches employees to meet performance benchmarks.
- Handles escalated member complaints professionally while working towards swift resolutions that maintain member satisfaction levels.
- Ensures accurate record-keeping by conducting thorough audits of branch financials and reporting discrepancies in a timely manner.
- Leads team meetings to share updates, discuss performance metrics, and set goals for improvement.
- Maintains scheduling for branch to keep shifts appropriately staffed.
LEAD Associate
Tinker Federal Credit Union
10.2023 - 05.2024
- Built strong relationships with different departments through my positive attitude and attentive responses.
- Managed time efficiently during presentations to cover all essential points while maintaining audience interest and avoiding information overload.
- Conducted thorough research on presentation topics, ensuring accuracy and relevance of information shared with audiences.
- Participated in company-wide leadership training programs, expanding my knowledge and abilities in management techniques and strategies.
- Improved operational efficiency by cross-training in different departments as needed.
Education
Bachelor of Science - Business Administration
Oklahoma State University
Stillwater, OK12.2025
Skills
- Security awareness
- Interviewing
- Strategic planning
- Employee engagement
- Phone and email etiquette
- Proficiency in Microsoft office
Timeline
Branch Supervisor I
Tinker Federal Credit Union
05.2024 - Current
LEAD Associate
Tinker Federal Credit Union
10.2023 - 05.2024
Bachelor of Science - Business Administration
Oklahoma State University
Similar Profiles
Xavier MartinezXavier Martinez
Business Service Representative II at Tinker Federal Credit UnionBusiness Service Representative II at Tinker Federal Credit Union
Jerry SullinsJerry Sullins
Probate / Deceased Account Specialist at Tinker Federal Credit UnionProbate / Deceased Account Specialist at Tinker Federal Credit Union
Hailey SchrackHailey Schrack
Member Service Officer at Tinker Federal Credit UnionMember Service Officer at Tinker Federal Credit Union
Kalen KattestadKalen Kattestad
Teacher, World History, AP World History, AP US History at Millwood High SchoolTeacher, World History, AP World History, AP US History at Millwood High School
Jalyn ToddJalyn Todd
Intern - Primates at Oklahoma City Zoo and Botanical GardenIntern - Primates at Oklahoma City Zoo and Botanical Garden