Branch Supervisor I
Tinker Federal Credit Union
05.2024 - Current
- Motivates and coaches employees to meet performance benchmarks.
- Handles escalated member complaints professionally while working towards swift resolutions that maintain member satisfaction levels.
- Ensures accurate record-keeping by conducting thorough audits of branch financials and reporting discrepancies in a timely manner.
- Leads team meetings to share updates, discuss performance metrics, and set goals for improvement.
- Maintains scheduling for branch to keep shifts appropriately staffed.