Overview
Work History
Education
Skills
Timeline
Generic

Dylan Hall

Oklahoma City,OK

Overview

1
1
year of professional experience

Work History

Branch Supervisor I

Tinker Federal Credit Union
05.2024 - Current
  • Motivates and coaches employees to meet performance benchmarks.
  • Handles escalated member complaints professionally while working towards swift resolutions that maintain member satisfaction levels.
  • Ensures accurate record-keeping by conducting thorough audits of branch financials and reporting discrepancies in a timely manner.
  • Leads team meetings to share updates, discuss performance metrics, and set goals for improvement.
  • Maintains scheduling for branch to keep shifts appropriately staffed.

LEAD Associate

Tinker Federal Credit Union
10.2023 - 05.2024
  • Built strong relationships with different departments through my positive attitude and attentive responses.
  • Managed time efficiently during presentations to cover all essential points while maintaining audience interest and avoiding information overload.
  • Conducted thorough research on presentation topics, ensuring accuracy and relevance of information shared with audiences.
  • Participated in company-wide leadership training programs, expanding my knowledge and abilities in management techniques and strategies.
  • Improved operational efficiency by cross-training in different departments as needed.

Education

Bachelor of Science - Business Administration

Oklahoma State University
Stillwater, OK
12.2025

Skills

  • Security awareness
  • Interviewing
  • Strategic planning
  • Employee engagement
  • Phone and email etiquette
  • Proficiency in Microsoft office

Timeline

Branch Supervisor I

Tinker Federal Credit Union
05.2024 - Current

LEAD Associate

Tinker Federal Credit Union
10.2023 - 05.2024

Bachelor of Science - Business Administration

Oklahoma State University
Dylan Hall