Dylan Harkness
Orlando,FL
Summary
I have solid experience in high-energy environments. Adept at engaging guests and delivering memorable experiences. Strong focus on teamwork and adapting to changing needs. Known for reliability, creativity, and strong communication skills.
Although I have not worked on a professional level in a diesel mechanic shop, I have strong skills. I am currently studying and preparing for my ASE certifications. My father and brother are both ASE Master certified technicians. My father has been in the industry for 23 years and I have decided to follow in his footsteps and would love to be considered for an entry level position.
Overview
4
4
years of professional experience
Work History
WDW Cast Member
Walt Disney World Company
09.2022 - Current
- Delivered exceptional guest service, creating memorable experiences and ensuring satisfaction.
- Assisted in daily operations, maintaining cleanliness and organization throughout assigned areas.
- Collaborated with team members to execute themed events and entertainment activities effectively.
- Trained new cast members on operational procedures, enhancing team performance and efficiency.
- Monitored attractions for safety compliance, promptly addressing any issues to ensure guest safety.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Team Member
Chick-fil-A
09.2021 - 09.2022
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Maintained accurate cash handling procedures, balancing registers at end of shifts to ensure financial integrity.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Enhanced team productivity by promoting effective communication and teamwork among staff members.
- Contributed to a positive work culture through support of team goals and collaborative problem-solving initiatives.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted in training new team members on operational procedures and best practices for service delivery.
- Collaborated with team to streamline order processing, reducing wait times during peak hours.
Education
High School Diploma -
Gospel Light Christian School
05-2023
Skills
- Quick-learning
- Strong teamwork
- Exceptional communication
- Creativity and innovation
- Technical aptitude
- Leadership qualities
Timeline
WDW Cast Member
Walt Disney World Company
09.2022 - Current
Team Member
Chick-fil-A
09.2021 - 09.2022
High School Diploma -
Gospel Light Christian School