Joseph Weller
Tampa,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Career-oriented security cast member with strong background in security work and natural leadership talents. Leverages security expertise to manage shift coverage and optimize building, personnel and asset strategies on shift-by-shift basis. Highly observant and thorough with great follow-through on identified security concerns.
Overview
16
16
years of professional experience
Work History
WDW- Security Cast Member
Walt Disney World Resort
06.2023 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude with clear communication and sustaining a culture of inclusion.
- Implemented problem-solving, and core competency skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Developed strong relationships with Cast members across departments, promoting open communication channels that led to improved collaboration efforts.
- Contributed to the success of special events by executing assigned tasks efficiently safely and professionally.
- Helped maintain order during busy periods by directing foot traffic flow as needed around attractions or dining areas to maximize efficiency for park operations.
- Assisted in training new cast members on park policies, procedures, and best practices for serving guests.
- Supported the implementation of new park initiatives by incorporating strategic thinking, adapting to change and offering constructive feedback during planning stages.
Lieutenant
Raytheon
03.2009 - 06.2023
- Frequently reviewed security cameras and reported security breaches to management.
- Investigated security related accidents.
- Assessed security compliance, security program organization, policies, and procedures, general risks and vulnerabilities.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Roadside Technician Manager
AAA Auto Club South
03.2008 - 03.2022
- Strengthened relationships with towing companies by coordinating efficient vehicle transportation when necessary.
- Expanded knowledge of evolving automotive technology through regular participation in industry training programs and workshops.
- Collaborated with local law enforcement agencies to safely manage traffic during roadside emergencies.
- Fostered a strong sense of teamwork through effective collaboration on challenging jobs, sharing knowledge, and offering assistance to fellow technicians as needed.
Education
High School Diploma -
St. Petersburg High School
Saint Petersburg, FL06.2005
Skills
- Quick-learning
- Strong teamwork
- Leadership Qualities
- Can-do attitude
- Accepts direction and coaching graciously
- Team Building and Leadership
- Team Leadership
- Skilled in conflict resolution
- Security screening
- Incident Reports
Timeline
WDW- Security Cast Member
Walt Disney World Resort
06.2023 - Current
Lieutenant
Raytheon
03.2009 - 06.2023
Roadside Technician Manager
AAA Auto Club South
03.2008 - 03.2022
High School Diploma -
St. Petersburg High School
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