Dylan Hart
Safeway Associate
Fort Collins,CO
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Also worked in Drive up and Go and helped out whenever it was needed, as 1975 was the highest selling within the district.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Courtesy Clerk
Safeway
Fountain, Colorado
04.2023 - 08.2023
- Also worked in Drive Up and Go to assist takeouts.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with large purchases by carrying items to vehicles.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Front of House Employee
Chick-fil-A
Fountain, Colorado
11.2022 - 04.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
High School Diploma -
Fountain Fort-Carson High School
Fountain, CO 08.2019 - 05.2023
Skills
Cart returns
undefinedAccomplishments
- Collaborated with team of Drive up and Go in taking out orders and was commemorated for doing so.
Timeline
Courtesy Clerk
Safeway
04.2023 - 08.2023
Front of House Employee
Chick-fil-A
11.2022 - 04.2023
High School Diploma -
Fountain Fort-Carson High School
08.2019 - 05.2023
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