Dylan Harvey

• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
• Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
• Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
• Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.

Assisted customers with questions about workspace functions and dining

spaces at Ikea Seattle location. Maintained product knowledge of all areas in this department to be able to better answer customer questions and suggest products to help them.

• Handled customer inquiries courteously and professionally to enhance satisfaction.
• Identified defective products or machinery and reported to supervisor.
• Collected, arranged, and input information into database system.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Assisted customers with utilizing Kitchen Design tool software from Ikea in designing their kitchen spaces. Helped answer questions about certain Kitchen products at Ottawa, Canada store location.

• Handled customer inquiries courteously and professionally to enhance satisfaction.
• Created and managed project plans, timelines and budgets.
• Gathered, organized and input information into digital database.