Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Hauser

Tallahassee,FL

Summary

Dynamic and dedicated professional with extensive experience in customer service. Proven ability to resolve conflicts and enhance customer loyalty through effective communication and relationship-building. Skilled in cash handling and maintaining a clean environment, consistently contributing to a positive shopping experience.

Overview

9
9
years of professional experience

Work History

Cashier/Retail Sales Associate

Tobacco Leaf Smoke Shop and Glass Gallery
05.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Set up new sales displays each week with fresh merchandise.
  • Used in-store system to locate inventory and place special orders for customers.

Runner

Smith, Thompson, Shaw, Minacci & Colón Attorney's at Law
05.2019 - 02.2020
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.
  • Monitored supplies of key inventory items.
  • Ran errands for various employees throughout company.
  • Provided excellent customer service while meeting challenging time goals.
  • Ensured cleanliness of work areas, contributing to a well-maintained office environment.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.

Cashier/Sales Associate

Kevins Guns and Sporting Goods
01.2016 - 09.2016
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.

Education

Leon Lions High School
Tallahassee, FL
05-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Sales expertise
  • Multitasking and organization

Timeline

Cashier/Retail Sales Associate

Tobacco Leaf Smoke Shop and Glass Gallery
05.2024 - 10.2024

Runner

Smith, Thompson, Shaw, Minacci & Colón Attorney's at Law
05.2019 - 02.2020

Cashier/Sales Associate

Kevins Guns and Sporting Goods
01.2016 - 09.2016

Leon Lions High School

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