
Driven professional with extensive experience in the hospitality industry, notably at Nautilus Tavern, where I excelled in upselling and delivering exceptional customer service. Skilled in multitasking and time management, I adeptly handled high-volume environments, ensuring patron satisfaction. Proficient in multiple POS systems and cocktail preparation, my focus on training and standards significantly enhanced team performance.
Maintained fantastic hospitality while upselling and serving patrons. Always servicing patrons safely while being in a busy environment. Adapting to various crowds and events.
Provided great customer service and assisted management in training and overseeing new employees. Cross trained in BOH and Catering assuring all standards of the company were met.
Efficient in multiple POS Systems
Food handlers and RBS certified
Full knowledge of cocktails and preparation
Multitasking
Excellent customer service/hospitality skills
Time management