Dylan Hemenway
From managing fitness studios, leading sales teams, coordinating construction projects, all the way to responding to emergency calls as an EMT. I’ve built myself to earn trust, adapt quickly, and deliver results. My experience across sales, operations, project management, and customer-facing roles has strengthened my ability to communicate effectively, lead diverse teams, and thrive in any environment. I bring a proven record of turning challenges to opportunities and creating positive outcomes for both my team and the customers we serve.
Work History
Emergency Medical Technician
1 Year 2 MonthsDemonstrated good clinical judgement and rapid decision making in high pressure and time sensitive emergencies.
Maintained exceptional situational awareness and conducted scene risk assessments to ensure safety of patients, partners, and bystanders.
Performed thorough patient assessment to identify and determine appropriate prehospital interventions.
Administered emergency medical care while following state and local protocols.
Safely transported patients while providing ongoing assessment, treatment, and communication with receiving medical facilities.
Accurately documented patient assessments. treatments, and outcomes while ensuring compliance with medical and legal standards.
Sales Manager
2 Years 3 MonthsPromoted from Sales Associate to Sales Manager through strong performance, leadership abilities, and dedication to studio success.
Built lasting relationships with members becoming widely recognized throughout the studio for delivering and exceptional customer service.
Recruited, onboarded, trained, and coached sales associates to support individual growth and team performance.
Planned and led community outreach events to generate new leads and drive membership growth.
Managed weekly scheduling for employees and allocated resources to ensure proper studio performance.
Created and implemented monthly themed events and promotional events to increase member engagement and studio excitement.
Strengthened member retention by fostering meaningful relationships and proactively addressing cancellation concerns.
Sales Associate
1 YearBuilt and maintained meaningful relationships with members to enhance overall experience and ensure member retention.
Conducted outreach through phone calls, texts, and community events to generate new memberships and increase studio traffic.
Maintained a clean, organized, and welcoming environment that reflected brand standards.
Recognized and celebrated member milestones through personalized experiences
Project Manager
9 YearsManaged small-scale projects from resource planning to completion, ensuring timely delivery and adherence to quality standards.
Education
Associate of Science - Psychology
- Dean's List [2022]