Dylan Henson
Ball Ground,GA
Summary
Goal-oriented sales associate with strong product knowledge and upselling expertise. Proven track record in inventory management and training new associates, contributing to enhanced customer satisfaction and operational efficiency.
Experienced with using woodworking tools and machinery to create custom cabinetry. Utilizes detailed plans to ensure accurate and precise craftsmanship in all projects. Track record of maintaining safe and organized workshop while adapting to evolving project needs.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Hardware Sales Associate
Ace Hardware
Canton, GA
09.2024 - Current
- Managed inventory levels and ensured accurate stock replenishment for optimal customer service.
- Provided expert product knowledge to customers, enhancing their shopping experience and driving sales.
- Trained new associates on store policies, procedures, and efficient customer engagement techniques.
- Oversaw daily operations, ensuring compliance with safety standards and operational efficiency.
Server
Dive Southern Coastal Kitchen
Canton, GA
09.2022 - 08.2024
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accuracy of orders and special requests.
- Trained new servers on menu items, service protocols, and point-of-sale systems.
Host/Server
Sidelines Sports Bar and Grille
Canton, GA
09.2018 - 09.2022
- Managed guest seating arrangements, optimizing flow during peak hours.
- Coordinated with kitchen and wait staff to ensure timely service delivery.
- Trained new hosts on customer service protocols and restaurant procedures.
- Assisted in resolving guest complaints, enhancing overall dining experience.
Apprentice Cabinet Maker
Sadler Cabinets
Fairmount, GA
01.2017 - 09.2018
- Operated hand and power tools for precise cabinet construction and assembly.
- Interpreted technical drawings to ensure accurate measurements and specifications.
- Collaborated with team members to streamline workflow and enhance productivity.
- Assisted in selecting high-quality materials for cabinet projects to meet client expectations.
Education
High School Diploma -
Creekview High School
Canton, GASkills
- Hardware installation
- Product knowledge expertise
- Software familiarity
- Project Support
- Product promotion
- Equipment demonstration
- Up-selling strategies
- Goal orientation
- Teamwork and collaboration
- Time management
- Problem-solving
- Honest and dependable
- Upselling
- Multitasking
Timeline
Hardware Sales Associate
Ace Hardware
09.2024 - Current
Server
Dive Southern Coastal Kitchen
09.2022 - 08.2024
Host/Server
Sidelines Sports Bar and Grille
09.2018 - 09.2022
Apprentice Cabinet Maker
Sadler Cabinets
01.2017 - 09.2018
High School Diploma -
Creekview High School