Michael Mays
Grain Valley,MO
Summary
Proven expertise in hardware installation and a knack for fostering continuous improvement, honed at the United States Post Office. Excelled in leveraging product knowledge and networking skills to elevate customer service and operational efficiency. Demonstrated leadership in driving team success and innovation, ensuring quality and reliability in fast-paced environments.
Overview
42
42
years of professional experience
Work History
Hardware Sales Associate
Home Depot
04.2021 - 06.2022
- Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
Maintenance Supervisor
United States Post Office
07.1980 - 02.2021
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
Education
High School Diploma -
Central High School
3221 Indiana05.1975
Skills
- Networking knowledge
- Hardware Installation
- Product Knowledge Expertise
- Software Familiarity
Driving my 1965 Chevy C10 to car cruises and car shows
I am a hard working person with great people skills and a heart for helping others succeed in their daily tasks and life itself. I am a good listener and encourager. I like to find solutions for problems that benefit everyone.
Timeline
Hardware Sales Associate
Home Depot
04.2021 - 06.2022
Maintenance Supervisor
United States Post Office
07.1980 - 02.2021
High School Diploma -
Central High School
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