Summary
Work History
Education
Skills
Timeline
pwb

Dylan Hines

Byesville,Ohio

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Work History

Parts Manager

Southeastern Equipment Company
03 2018 - Current
  • Responsible for meeting and maintaining key performance inducators set by upper managememt team.
  • Successfully built long term relationships with customer base to ensure exceptional customer service and repeat business.
  • Responsible for inventory management, bank deposits and credit card reporting for the entire branch and also from within parts department.
  • Routinely participated in staff coaching to streamline and improve best practices within the department and also throughout the branch.
  • Volunteered regularly to train and onboard parts managers and associates.
  • Often engaged in procuring and assisting in the procurement of sales in the sales department and service department.
  • Responsible for providing efficient and accurate solutions to customers and service department needs.

Parts Specialist

Southeastern Equipment Company
03 2015 - 03 2018
  • Responsible for providing efficient and accurate solutions to customers and service department needs.
  • Responsible for handling bank deposits for the branch.
  • Assisted Parts Manager with meeting key performance goals and inventory management.
  • Responsible for incoming and outgoing freight.
  • Volunteered to prepare and train associates in all departments for the transition to our new business system software.

Education

Diploma - College Preparatory

Caldwell High School
06.1994

Skills

  • Staff Training
  • Goal Setting
  • Improving customer satisfaction
  • Customer Relations
  • Team building
  • Leadership
  • Communication

Timeline

Parts Manager

Southeastern Equipment Company
03 2018 - Current

Parts Specialist

Southeastern Equipment Company
03 2015 - 03 2018

Diploma - College Preparatory

Caldwell High School
Dylan Hines