Dylan Hoang
Plano,TX
Summary
Motivated undergraduate accounting student at the University of Texas at Dallas, known for working well in a team environment, time management, and being detail-oriented. Committed to continuous growth and eager to acquire new skills to contribute to the future.
Overview
6
6
years of professional experience
Work History
Training Associate
World Financial Group
Dallas, Texas
05.2024 - Current
- Assisted clients in understanding life insurance products and coverage options.
- Developed personalized insurance plans based on client needs and financial goals.
- Scheduled and conducted client meetings to discuss policy details and updates.
- Educated clients about policy benefits and potential risks associated with coverage.
- Collaborated with team members to streamline service processes for client inquiries.
Manager on Duty
Tiff Treats
Richardson, Texas
05.2021 - Current
- Led an 8-person team while recruiting and training new team members monthly.
- Assisted team members in completing tasks efficiently and effectively.
- Provided customer service support, addressing inquiries and resolving issues.
- Managed and maximized sales through innovative promotions, which increased customer retention rates by 10%.
Nail Technician Assistant
Nail Lounge
Allen, Texas
08.2020 - 06.2021
- Maintained cleanliness and organization of workstations and tools.
- Prepared nail products and equipment for various services and treatments.
- Educated clients on aftercare procedures for nail services.
- Managed inventory by restocking supplies and reporting shortages to management.
- Ensured compliance with health and safety standards in the salon environment.
- Sterilized and sanitized all tools and equipment used for nail services.
Cashier/Sales Associate
Fresh Fruits & Salads
Camden, New Jersey
05.2019 - 07.2020
- Operated cash register efficiently during busy customer hours.
- Maintained cleanliness and organization of the checkout area daily.
- Handled cash, credit, and debit transactions securely and responsibly.
- Provided friendly customer service while addressing inquiries and concerns.
- Collaborated with team members to enhance store operations and service quality.
Education
Accounting
The University of Texas At Dallas
Richardson, TX05-2027
Associate of Science -
Collin College
Plano, TX05-2025
High School Diploma -
Plano Sr High School
Plano05-2018
Skills
- Customer service
- Team collaboration
- Effective communication
- Client education
- Project management
- Inventory management
- Time management
Timeline
Training Associate
World Financial Group
05.2024 - Current
Manager on Duty
Tiff Treats
05.2021 - Current
Nail Technician Assistant
Nail Lounge
08.2020 - 06.2021
Cashier/Sales Associate
Fresh Fruits & Salads
05.2019 - 07.2020
Accounting
The University of Texas At Dallas
Associate of Science -
Collin College
High School Diploma -
Plano Sr High School
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