Dylan Holmes
Summary
Proven leader at Great American Cookies, adept in team leadership and cash handling, significantly enhancing customer satisfaction and operational efficiency. Expert in training teams, resolving issues with decisive action, and maintaining rigorous safety standards. Excelled in fostering a positive work environment, showcasing a blend of hard and soft skills without compromising on results.
Enthusiastic Student Athletic Trainer with experience working with multiple different types of athletes. Committed to providing comprehensive training programs and mentoring athletes in game rules and strategy. Supports training facility operations and maintains safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Great American Cookies
2023.01 - 2024.08
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Northshore High School
Slidell, LA05.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Team Collaboration and Leadership
- Inventory Counts
- Anatomy knowledge
- Therapeutic Modalities
- Injury Prevention
- First Aid
- Organizational abilities
Affiliations
- Ambassadors Club
- Track and Field Athletics
- Beta Club
- Student Council
Certification
- First Aid/CPR Certified
- Certified Food Handler
- Adobe Certified
Timeline
Shift Leader
Great American Cookies
2023.01 - 2024.08
High School Diploma -
Northshore High School
- First Aid/CPR Certified
- Certified Food Handler
- Adobe Certified
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