Dylan Hunt
Https://www.linkedin.com/in/dylan-hunt,NJ
Summary
Dedicated and driven self starter with a strong background in customer service and a genuine commitment to community service. Exceptional ability to lead and organize others to work together and solve problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Killarneys Publick House
06.2023 - Current
- Took accurate food and drink orders, using a POS ordering software system.
- Handled unsatisfied customers professionally and quickly by staying calm, empathizing with the customer, apologizing, and offering solutions. Only involving management if absolutely necessary and ultimately turning a negative situation into a positive one.
- Worked with everybody at the restaurant as a team, helping each other out whenever you can to achieve overall customer satisfaction for everybody.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
Security Guard
Killarneys Publick House
06.2023 - Current
- Checked for valid forms of identification at the entrance of the establishment before allowing entry.
- Learned how to effectively deescalate potentially dangerous situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Handled any potentially dangerous situations with other security personnel, communicating via radio and ensuring intoxicated people do not pose a threat to themselves or anyone else.
Volunteer Firefighter
Mission Fire Company
01.2020 - Current
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in fire suppression of huge warehouse fire in Hamilton, NJ that saved many lives and buildings in the area of the exposure.
- Administered first aid and CPR on patients that required it.
Bike Mechanic
Rutgers, The State University Of New Jersey
02.2023 - Current
- Performed repairs such as fixing flat tires, installing chains, setting up gears, adjusting lights, securing seats, and attaching fenders, essentially addressing the entire bicycle.
- Scheduled appointments with Rutgers students/faculty for bike and bike locker rentals
- Responsible for creating both the Bike/Bike Locker & Key Rental written procedure and Proper Bike Lock-Up written procedure
- Cleaned/Maintained and lubricated bicycle parts.
Sales Associate
The Home Depot
05.2020 - 08.2021
- Demonstrated up-selling techniques and helped customers find specific products, answered questions and offered product advice.
- Responsible for answering phone calls from customers regarding products in the Seasonal department and Electrical department, then scheduling product pick-ups and ensuring proper payment was made.
Education
Bachelor of Science - Labor Relations
Rutgers, The State University of New Jersey
New Brunswick, NJ12.2024
Associate of Applied Science - Fire Science
Mercer County Community College
Trenton, NJ06.2022
Skills
- Leadership
- Conflict Resolution
- Customer Service
- Salesmanship
- Teamwork
Additional Information
- Talent Acquisition, Employment Discrimination Law, Immigrant Law Rights, Organizational Behavior and Work, Developing Talent, Compensation & Total Rewards
Certification
- Firefighter 1 Training - 2022
- Certified in CPR and AED/First Aid
- Fire Inspector Certification - 2023
- Certification in Hazardous Materials Awareness and Operations - 2022
- Certification in Traffic Incident Management (TIMS)
Timeline
Restaurant Waiter
Killarneys Publick House
06.2023 - Current
Security Guard
Killarneys Publick House
06.2023 - Current
Bike Mechanic
Rutgers, The State University Of New Jersey
02.2023 - Current
Sales Associate
The Home Depot
05.2020 - 08.2021
Volunteer Firefighter
Mission Fire Company
01.2020 - Current
Bachelor of Science - Labor Relations
Rutgers, The State University of New Jersey
Associate of Applied Science - Fire Science
Mercer County Community College
- Firefighter 1 Training - 2022
- Certified in CPR and AED/First Aid
- Fire Inspector Certification - 2023
- Certification in Hazardous Materials Awareness and Operations - 2022
- Certification in Traffic Incident Management (TIMS)
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