Dylan Hutchins
Venice,FL
Summary
Resourceful team member consistently achieving and surpassing productivity goals. Skills in troubleshooting and resolving issues promptly. Proficient pharmacy team member adept at assisting pharmacists in preparing prescriptions and meeting customer requirements. Safety-conscious and highly organized with extensive experience coordinating with insurance providers, prescribers, and individuals to address concerns. Excellent relationship-building and multitasking abilities. Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability and fostering a productive team environment to consistently meet targets.
Overview
7
7
years of professional experience
Work History
Sales Representative
Shutter Shop
04.2023 - Current
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Pharmacy Technician
CVS Pharmacy
02.2022 - 03.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Collected co-payments or full payments from customers.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Employee Manager
Cane’s
01.2021 - 02.2022
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
- Observed cash handling and security procedures during shifts to recognize and address issues with staff.
- Improved employee morale through regular recognition of outstanding performance and providing opportunities for professional growth.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Increased efficiency of kitchen operations by working closely with chefs and kitchen staff to optimize workflows and minimize food preparation times.
Lead for Trash Collection Services
Valet Living
06.2019 - 12.2020
- Lead for trash collection services for mid-rise and garden style apartment communities
- Work at multiple sites
- Assist with groundskeeping needs for the company during the day
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Enhanced company reputation for timely service by consistently completing daily routes on schedule.
- Improved neighborhood cleanliness by efficiently collecting and disposing of trash and recyclables.
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
Groundskeeper
Grubb- Langtree Apartments
01.2018 - 06.2019
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased property value by implementing seasonal landscape designs and installations.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Groundskeeper
BG Staffing
11.2018 - 01.2019
- Maintain grounds which includes picking up trash around community and amenity areas
- Change bulbs in interior and exterior light fixtures
- Moves appliances and furniture
- Exterior/Interior touch up building maintenance
- Landscaping and lawn care as-needed
- Perform painting, pressure washing, blow breezeways and parking lots
Turn Tech
Renew Right
06.2017 - 10.2018
- Cleaned out vacant apartments
- Turn apartments based on make ready checklist
- Completed restoration projects on time and within budget, ensuring client satisfaction and positive reviews.
- Delivered high-quality craftsmanship in all aspects of apartment restorations, resulting in increased tenant retention rates.
- Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
- Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
- Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
Education
High School -
Lake Norman High School
Skills
- People person
- Critical thinker
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Relationship Building
- Product and service knowledge
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
References
References upon request
Timeline
Sales Representative
Shutter Shop
04.2023 - Current
Pharmacy Technician
CVS Pharmacy
02.2022 - 03.2023
Employee Manager
Cane’s
01.2021 - 02.2022
Lead for Trash Collection Services
Valet Living
06.2019 - 12.2020
Groundskeeper
BG Staffing
11.2018 - 01.2019
Groundskeeper
Grubb- Langtree Apartments
01.2018 - 06.2019
Turn Tech
Renew Right
06.2017 - 10.2018
High School -
Lake Norman High School
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