Dylan Jackson
Santa Rosa Beach
Summary
Adept at multitasking and leadership, I enhanced team efficiency and customer satisfaction at Whataburger by fostering teamwork and ensuring quality. My experience spans from fast food management to technical support and metal fabrication, showcasing my critical thinking and attention to detail. I excel in workplace safety and training development, contributing to significant improvements in operational success.
Developed skills in safety protocols, mechanical systems, and visual inspections in rigorous, compliance-driven environment. Seeking to transition into new field, leveraging strong ability to identify issues and ensure operational efficiency. Dedicated to applying transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Fast Food Crew Trainer
Whataburger
05.2022 - 08.2024
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
- Served as an essential liaison between management staff and crew members, relaying crucial updates regarding scheduling changes or policy adjustments proactively.
- Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
- Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
Technician Trainee
Southland Utility Services, Inc.
05.2024 - 07.2024
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Mechanical Brush Cutting and Shredding
- Mechanical and Manual Overhead Trimming
- Utility Right of Way Maintenance
- Material Chipping up to 8" in Diameter
- Problem Tree Removal
- Residential Tree Trimming
Fabrication Welder
Custom Fabrications of Freeport
04.2024 - 05.2024
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Used cutting torches to shape and cut metal for fabrication projects.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Finished welding and fabrication projects using grinders.
- Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
Education
No Degree -
Walton Academy Charter School
DeFuniak Springs, FL05-2024
Skills
- Order accuracy
- Workplace safety
- Task delegation
- Cleanliness standards
- Leadership development
- Critical thinking
- Attention to detail
- Job skill building
- Strategic planning
- Training method development
- Video instruction
- Team exercises
Timeline
Technician Trainee
Southland Utility Services, Inc.
05.2024 - 07.2024
Fabrication Welder
Custom Fabrications of Freeport
04.2024 - 05.2024
Fast Food Crew Trainer
Whataburger
05.2022 - 08.2024
No Degree -
Walton Academy Charter School
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