Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Jones

Salt Lake City,UT

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

11
11
years of professional experience

Work History

Technician

Prime Tilt Communications Of Utah LLC
Salt Lake City, UT
02.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.

Project Manager

AbbaCom
Salt Lake City, UT
06.2016 - 05.2022
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Mail Clerk

Arena Communications
Salt Lake City, UT
09.2016 - 07.2017
  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.

Supervisor

UPS
Salt Lake City, UT
05.2013 - 06.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Education

High School Diploma -

Salt Lake Community College
Salt Lake City, UT
08.2016

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Troubleshooting
  • Installation and Repair

Timeline

Technician

Prime Tilt Communications Of Utah LLC
02.2023 - Current

Mail Clerk

Arena Communications
09.2016 - 07.2017

Project Manager

AbbaCom
06.2016 - 05.2022

Supervisor

UPS
05.2013 - 06.2015

High School Diploma -

Salt Lake Community College
Dylan Jones