Dylan Juneau
Pearland,TX
Summary
Dedicated and versatile professional with a diverse background in customer service, leadership, and aviation. Proven ability to manage complex tasks, ensure safety and compliance, and deliver exceptional service. Experienced in conflict resolution, team coordination, and maintaining operational efficiency. Seeking to leverage multifaceted skill set in a dynamic role that values commitment, expertise, and a passion for excellence.
Overview
2
2
years of professional experience
Work History
Certified Flight Instructor
Zach Staten
04.2024 - Current
- Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
- Facilitated productive communication between students, instructors, and aircraft maintenance staff to promote a safe and effective training environment.
- Developed comprehensive lesson plans tailored to individual learning styles, ensuring maximum retention of material covered.
Front Desk Staff Member
Caroline Milford
05.2023 - Current
- Maintained accurate inventory of room availability, updating reservation system and handed out sports equipment.
- Coordinated group parties, ensuring smooth arrivals and departures for large parties of guests.
- Increased customer loyalty by addressing concerns promptly and professionally.
- Answered customer telephone calls promptly and appropriately handled needs.
Soccer Referee
Rodrigo Fernando
05.2022 - 07.2022
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
Education
Bachelor of Arts - Aviation
Louisiana Tech University
Ruston, LA12.2024
Skills
- Decision making in intense situations
- Customer service
- Conflict resolution
- Multi-tasking
- Applied technical knowledge of aircraft systems and flight mechanics
- Assessed student performance and provided constructive feedback
- Communication
Accomplishments
- Maintained a 3.5 GPA while working part time
- Elected President of Pi Kappa Alpha, Membership Development, Vice President, Rush Chair
- Committee Chair for Greek IV
- First team all district for varsity soccer
- MVP
- Served at the Houston Food Bank
- Volunteered at multiple hospitals
- Helped out at animal shelters
Leadership Roles
Volunteer Activities
Timeline
Certified Flight Instructor
Zach Staten
04.2024 - Current
Front Desk Staff Member
Caroline Milford
05.2023 - Current
Soccer Referee
Rodrigo Fernando
05.2022 - 07.2022
Bachelor of Arts - Aviation
Louisiana Tech University