Dylan Kasch
San Antonio,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Delivery Driver/Team Member
Papa John's Pizza
Destin, FL
09.2022 - 11.2024
- Received route assignments and completed deliveries efficiently.
- Liaised consistently with dispatch to convey changes in routes and delays impacting customer delivery schedules.
- Collaborated with team members to maximize productivity and efficiency.
- Mapped out quick and effective travel routes.
- Resolved service issues effectively, ensuring continued client trust and satisfaction.
- Rotated through series of different stations based on team needs.
Delivery Driver
Uber Eats
Destin, FL
01.2022 - 09.2022
- Managed records to track goods and payments effectively.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled billing and payment collection during deliveries.
- Ensured timely delivery by adhering to speed limits and traffic laws.
- Ensured accurate completion of all paperwork associated with deliveries.
- Enhanced customer experience by providing knowledgeable and friendly service.
Delivery Courier/Delivery Driver
DoorDash
Destin, FL
06.2020 - 08.2022
- Interacted professionally with customers, handled in-store purchases, and electronic payments through RedCard when necessary.
- Communicated effectively with dispatch regarding delivery progress and route miscommunications
- Delivered packages or food promptly to customers by adhering to specified routes and time schedules.
- Adhered to company policies and procedures, including confidentiality and data protection standards.
- Organized and maintained records for all deliveries, including tracking and delivery confirmation.
- Adjusted routes in real-time based on traffic conditions or customer requests.
Cashier/Crew Member
Captain D's Restaurant
Fort Walton Beach, FL
11.2019 - 11.2020
- Welcomed arriving customers, recorded orders and addressed menu inquiries.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Conducted opening and closing procedures, ensuring accurate cash counts.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked effectively in team environments to make the workplace more productive.
Restaurant Team Member
Church's Fried Chicken
San Antonio, TX
06.2017 - 07.2018
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained clean and organized work area at all times.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Communicated effectively with kitchen staff regarding customer orders and special requests.
Education
Some College (No Degree) - Criminal Justice
Northwest Florida State College
Niceville, FL06-2026
Some College (No Degree) - Associate Applied Science
Northwest Vista College
San Antonio, TX09-2016
High School Diploma -
Brennan High School
San Antonio, TX06-2016
Skills
- Responsible driver
- GPS and route planning
- Local delivery
- Multitasking and organization
- Attention to detail
- Dependable and reliable
- Safe driving record
- Excellent customer service skills
- Clear communication
- Teamwork and collaboration
References
References available upon request.
Timeline
Delivery Driver/Team Member
Papa John's Pizza
09.2022 - 11.2024
Delivery Driver
Uber Eats
01.2022 - 09.2022
Delivery Courier/Delivery Driver
DoorDash
06.2020 - 08.2022
Cashier/Crew Member
Captain D's Restaurant
11.2019 - 11.2020
Restaurant Team Member
Church's Fried Chicken
06.2017 - 07.2018
Some College (No Degree) - Criminal Justice
Northwest Florida State College
Some College (No Degree) - Associate Applied Science
Northwest Vista College
High School Diploma -
Brennan High School
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