Dylan Knezha
Plano,TX
Summary
Interested in surveillance, activity monitoring, and anomaly detection. Reliable professional with 3+ years overseeing staff and daily operations in customer focused settings. Skilled in conflict resolution, safety oversight, and maintaining organized, inclusive spaces. Fast learner who embraces new challenges. Experienced with front desk systems (ActiveNet), strong communicator, and knowledgeable cybersecurity fundamentals (Security+ and Network+).
Overview
5
5
years of professional experience
Work History
Recreation Aide
Oakpoint Recreation Center
Plano, TX
03.2025 - Current
- Facilitated membership and class registrations while providing comprehensive information to patrons about facility services.
- Oversaw facility operations through camera surveillance and on-site inspections to uphold safety standards.
- Maintained facility operations by resolving patron concerns, supervising activities, sanitizing equipment, and setting up or moving gym equipment as needed.
Site Manager
Plano ISD Pasar
Plano, TX
11.2021 - 12.2024
- Oversaw up to 68 students in afterschool program, ensuring safety and structure through collaboration with assistants and activity specialists.
- Managed daily operations including attendance tracking, student sign in/out procedures, and communications with school front office staff and parents.
- Managed activity spaces by maintaining cleanliness, preparing equipment, and addressing student or staff concerns promptly.
Store/Night Clerk
Kroger
Allen, TX
01.2021 - 11.2021
- Assisted customers in locating products and answering questions to ensure a positive shopping experience.
- Restocked and organized shelves inspected inventory for expired items, and maintained clean, well arranged.
- Supported store operations by assisting at the cash register, unloading deliveries, and helping in various departments as needed.
Education
Bachelors - Cybersecurity
Collin College
01-2027
Skills
- Network security
- Team Leadership & supervision
- Conflict resolution
- Customer service
- Dependability, Attention to detail
- Time and resource management
- Situational awareness
Timeline
Recreation Aide
Oakpoint Recreation Center
03.2025 - Current
Site Manager
Plano ISD Pasar
11.2021 - 12.2024
Store/Night Clerk
Kroger
01.2021 - 11.2021
Bachelors - Cybersecurity
Collin College