Isaiah Warris
Yardley,PA
Summary
Results-driven cybersecurity professional with ISC2 training and hands-on experience in network administration, coupled with a background as a case aide, demonstrating diverse skills in both technical security and client-focused roles. Proven expertise in firewall management, ensuring robust security measures, and proficient in Java, HTML, and CSS. Committed to enhancing digital safety through meticulous attention to detail and a strong foundation in cybersecurity best practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Aide
Catholic Charities
03.2020 - 02.2023
- Collaborated with various stakeholders to promote social services.
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Assists with conducting program.
- Provides information and referral to clients over the phone or in person.
- Provides case management assistance, i.e., preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.
- Assists with transportation needs.
- Provides emotional support to clients.
- Assists or organize/lead client activities to increase engagement.
- Assists with crisis intervention.
- Confers with medical/other personnel on client behalf of client.
- Assist at tabling events with community health workers.
Information Technology Technician
Catholic Charities
Trenton, NJ
02.2023 - Current
- Set up network profiles, security permissions and file sharing systems.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Attended regular client meetings to report project progress and address questions.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Translated complex technical issues into digestible language for non-technical users.
- Identified and resolved network congestion issues and bottlenecks.
- Analyzed network traffic and performance metrics to optimize system performance.
- Devised scripts and automation tools to improve system efficiency.
- Performed network security design and integration duties.
Education
Bachelors - Computer And Information Systems Security
Capella University
Minneapolis, MN06.2025
Skills
- Network Protocols
- Network Security
- Firewall Management
- Troubleshooting
- HTML, CSS and Javascript
Technical Skills:
- System Awareness and Security Administration
- Time management
- Relationship Building
- Team collaboration
- Attention to detail
Soft Skills:
Certification
ISC2 CC
Timeline
Information Technology Technician
Catholic Charities
02.2023 - Current
Case Aide
Catholic Charities
03.2020 - 02.2023
Bachelors - Computer And Information Systems Security
Capella University
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