Dylan Konwinski
Mishawaka,IN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Delivery Supervisor
Coca Cola Bottling Co Consolidated
South Bend, IN
05.2023 - Current
- Monitored the performance of drivers to ensure compliance with safety regulations.
- Scheduled daily routes for delivery personnel, ensuring timely completion of deliveries.
- Trained new employees on company policies and procedures related to delivery operations.
- Maintained accurate records of driver's hours, deliveries, and vehicle maintenance logs.
- Handled customer inquiries regarding delivery issues or complaints promptly and professionally.
- Investigated any delays or discrepancies in delivery services immediately upon notification.
- Coordinated with dispatchers to ensure smooth transition between loading and unloading activities at warehouses.
- Resolved conflicts between customers, staff, vendors, or other stakeholders in a timely manner.
- Adjusted staffing needs based on changes in volume or seasonal demands within the organization.
Delivery Route Driver (Captain)
Coca Cola Bottling Co Consolidated
South Bend, IN
02.2018 - 05.2023
- Ensured all deliveries were properly documented and signed for.
- Maintained detailed logs of daily route activities, including stops, pickups, and drop-offs.
- Verified accuracy of invoices against delivery receipts.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Reported any accidents or incidents immediately to management team.
- Collected payments from customers when applicable.
- Checked product quality to ensure it met customer standards.
- Consulted with customers to gain feedback and improve deliveries.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Order Builder
Coca Cola Bottling Co Consolidated
South Bend, IN
01.2016 - 02.2018
- Loaded and unloaded trucks, ensuring that merchandise was securely packed and stored.
- Filled orders using a pallet jack or forklift, taking care to check the accuracy of each order.
- Organized warehouse inventory in an efficient manner, arranging items on shelves, racks and bins according to size, type and product code.
- Maintained cleanliness of work area by sweeping and wiping down surfaces regularly.
- Performed daily safety checks on all equipment used in the warehouse.
- Assisted in unloading containers as needed during peak seasons or when necessary due to increased workloads.
- Inspected outgoing orders for accuracy prior to shipment to avoid customer complaints or returns.
- Followed established safety protocols while operating machinery such as forklifts, hand-trucks and dollies.
Maintenance Lead and Court Monitor
Sky Zone Trampoline Park
Mishawaka, IN
12.2015 - 06.2016
- Conducted daily maintenance inspections and identified potential areas of improvement.
- Ensured that all equipment was functioning properly by conducting regular tests and repairs.
- Implemented safety protocols in accordance with OSHA regulations during all maintenance activities.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Promoted fun, safe and inclusive environment by monitoring activity of jumpers to identify and address behavioral issues.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
Ice Cream Server
Cold Stone
Mishawaka, IN
02.2015 - 12.2015
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by mixing ingredients of their choosing into the ice cream and then scooping it into dishes or cones.
- Operated cash register to collect payments from customers.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Cleaned tables, chairs and dining areas after customer use.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Education
High School Diploma -
Marian High School
Skills
- Communication
- Time Management
- Attention to Detail
- Customer Interaction
- Strong Work Ethic
- Staff Training and Development
- Team Supervision
- Schedule Coordination
Social Media - Instagram
@dylankonwinski
Personal Information
Date of Birth: 07/03/96
Accomplishments
- WHME TCU Student Athlete of the week
- 2014 Lifter of the year for Marian High School Football Team
- Scout Team Player of the week (4 Times)
- Offensive Player of the week (1 Time)
- Special Teams Player of the week (2 Times)
Timeline
Delivery Supervisor
Coca Cola Bottling Co Consolidated
05.2023 - Current
Delivery Route Driver (Captain)
Coca Cola Bottling Co Consolidated
02.2018 - 05.2023
Order Builder
Coca Cola Bottling Co Consolidated
01.2016 - 02.2018
Maintenance Lead and Court Monitor
Sky Zone Trampoline Park
12.2015 - 06.2016
Ice Cream Server
Cold Stone
02.2015 - 12.2015
High School Diploma -
Marian High School