Dylan Lefebvre
North Kingstown,RI
Summary
Proven team player with a track record of enhancing customer satisfaction at The Safari Room - Ocean Cliff Hotel. Skilled in maintaining cleanliness and managing under pressure, demonstrated ability to improve guest experiences. Actively contributed to a positive work culture, showcasing strong customer interaction and professional appearance skills.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
The Safari Room - Ocean Cliff Hotel
05.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Ski Lift Operator
Waterville Valley Resort
11.2023 - 04.2024
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Contributed to a positive work culture by actively participating in team meetings, sharing feedback, and offering suggestions for improvement.
- Increased guest satisfaction by providing friendly assistance with loading and unloading ski equipment onto the lifts.
- Maintained lift entrance, corral, and pit areas by removing excess snow and performing pre-operation inspections.
Education
No Degree - Environmental Science & Policy
Plymouth State University
Plymouth, NH05-2027
High School Diploma -
North Kingstown Senior High School
North Kingstown, RI05-2023
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Customer service
- Professional appearance
- Skilled under pressure
Extracurricular activities
Member of Plymouth State's Best Buddies and Sustainability clubs.
Timeline
Restaurant Team Member
The Safari Room - Ocean Cliff Hotel
05.2024 - Current
Ski Lift Operator
Waterville Valley Resort
11.2023 - 04.2024
No Degree - Environmental Science & Policy
Plymouth State University
High School Diploma -
North Kingstown Senior High School
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