Dylan Lucas
Charleston,SC
Summary
Driven by a results-focused approach, I leveraged problem-solving and leadership skills at Hyatt Corporation to enhance customer engagement and drive sales. As Vice President of Sigma Chi, I significantly increased membership and streamlined operations, demonstrating ability to collaborate effectively and lead teams toward achieving strategic goals. Welcoming of challenges and not afraid to tackle them head on.
Overview
5
5
years of professional experience
Work History
Vice President of Sigma Chi at South Carolina
01.2024 - Current
- Oversaw the entirety of the Sigma Chi Executive Board
- Identified opportunities to improve fraternity process flows and productivity.
- Increased membership of Sigma Chi fraternity by working collaboratively with the Executive Board.
- Demonstrated proficient leadership skills to motivate peers and build competent teams.
- Collaborated with senior alumni and graduates as well as fraternity headquarters on a daily basis on a variety of topics.
- Communicated fraternity performance, forecasts and strategies to necessary parties, including the university.
Wild Dunes Sales Associate
Hyatt Corporation
06.2019 - Current
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Broadcast Journalism -
University of South Carolina - Columbia
05.2026
Minor in Business Administration -
University of South Carolina - Columbia
05.2026
Skills
- Team Leadership
- Collaboration
- Organization
- Problem Solving
- Teamwork
- Operations Management
- Risk Management
- Customer Service
- Metrics Tracking
Timeline
Vice President of Sigma Chi at South Carolina
01.2024 - Current
Wild Dunes Sales Associate
Hyatt Corporation
06.2019 - Current
Bachelor of Broadcast Journalism -
University of South Carolina - Columbia
Minor in Business Administration -
University of South Carolina - Columbia
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