Anna Bialek
Williamsville,NY
Summary
Dedicated and hardworking Assistant Manager at Anderson's Frozen Custard, skilled in team leadership and customer service. Vice President of Psi Chi, with a focus on creating an interactive and meaningful experience for members. Experience conducting sociological and psychological research, including conducting interviews, data analysis using Excel, and presenting findings in clear, professional formats.
Overview
5
5
years of professional experience
Work History
Psi Chi Vice President
International Honor Society in Psychology
Albany, New York
08.2026 - Current
- Active Psi Chi member since February 2025, selected for a leadership role within the organization.
- Support chapter operations by collaborating with executive board members to plan meetings, events, and member initiatives.
Research Technician
University at Buffalo, SUNY
Buffalo, NY
06.2026 - Current
- Conducted structured research interviews with adolescents and caregivers for the UB Parent-Teen Talk Study, gathering observational, video, and questionnaire data on family functioning and attitudes toward alcohol use
- Adhered to federal human research participant regulations (CITI certified) while collaborating in research teams to execute family assessment protocols and maintain high interview quality standards
Active Member
Presidential Honors Society
Albany, New York
09.2025 - Current
- Actively participate in a variety of community service opportunities.
- Work with adolescents, assisted living residents, and engage in local events and other programs.
- Represent the values of leadership, service, and scholarship.
Active Member
National Alliance on Mental Illness
Albany, New York
09.2025 - Current
- Participate in community service events related to ending stigma around mental illness, such as Narcot kit making.
- Involved in many engaging events to strengthen local communities and spread awareness.
Assistant Manager
Anderson's Frozen Custard
Williamsville, New York
02.2023 - Current
- Lead in-store opening and closing procedures to ensure safety and security.
- Assist customers with inquiries, orders, and complaints in a timely manner.
- Prepare large quantities of food items according to recipes or specific customer orders.
- Handle employee discipline and conflicts according to company policies.
Research Assistant
University at Albany, SUNY
Albany, New York
01.2026 - 04.2026
- Member of Dr. Rucks-Ahidiana's research team, involving analysis of NAACP archival records relating to housing cases.
- Conducted qualitative coding and compiled contextual database sources from JSTOR, etc.
- Created graphs in Excel to depict research findings.
- Presented the key findings of racial inequalities in housing and neighborhoods at a university-wide conference.
Hostess
Orazio's by Zarcone
Clarence, New York
02.2022 - 01.2023
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Communicated clearly with servers regarding guest needs or requests.
Education
Bachelor of Arts (B.A.) - Psychology and Sociology
University At Albany
Albany, NY, US05-2027
Skills
- Team leadership
- Customer service
- Conflict resolution
- Cash handling
- Creative problem solving
- Time management
Timeline
Psi Chi Vice President
International Honor Society in Psychology
08.2026 - Current
Research Technician
University at Buffalo, SUNY
06.2026 - Current
Research Assistant
University at Albany, SUNY
01.2026 - 04.2026
Active Member
Presidential Honors Society
09.2025 - Current
Active Member
National Alliance on Mental Illness
09.2025 - Current
Assistant Manager
Anderson's Frozen Custard
02.2023 - Current
Hostess
Orazio's by Zarcone
02.2022 - 01.2023
Bachelor of Arts (B.A.) - Psychology and Sociology
University At Albany