Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Dylan Maxmean

Tacoma,WA

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Back Up Process Specialist/Lead

Milgard Windows & Doors
Fife, WA
06.2023 - Current
  • Execute detailed inspections to ensure consistent quality across product lines.
  • Provided comprehensive training to newly recruited employees on key functions.
  • Engaged consistently in events focused on TPM and Kaizen.
  • Certified in first aid and trauma response.
  • Collaborated with production teams to identify areas of improvement in production quality standards.
  • Performed data compilation and organization through Microsoft Excel.
  • Oversaw operation of different types of extrusion equipment.

Outreach Case Manager

St/ Vincent de Paul
Tacoma, WA
06.2022 - 06.2023
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Conducted outreach activities to engage potential supporters.
  • Coordinated volunteer activities related to public outreach initiatives.
  • Collaborated closely with social workers, case managers, physicians, and other professionals to ensure client success.

Assistant Manager

O'Reilly Auto Parts
Olympia, WA
03.2019 - 05.2022
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Operated point of sales and parts lookup computer systems.
  • Inspected returned items for damage before issuing credit or exchange to customer.
  • Developed and implemented efficient inventory control systems to ensure accurate stock levels.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Oversaw the hiring process for potential new employees.

Assistant Manager

Jiffy Lube Multicare
Reno, WA
10.2011 - 02.2019
  • Directed initiatives to boost sales performance.
  • Performed a range of maintenance tasks and repairs for clients' automobiles.
  • Certified Nevada emissions inspector for six years.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory levels to ensure adequate stock of required parts and materials.
  • Analyzed current processes for identifying areas needing improvement or optimization.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Monitored shop performance metrics, such as efficiency and customer satisfaction scores.

Education

GED -

Washoe High School
Reno, NV
01-2011

Skills

  • Report analysis
  • Process improvement
  • Process analysis
  • Key performance indicators
  • Maintenance
  • Coaching
  • Influencing others
  • Training and mentoring

Affiliations

  • Actively volunteer with local outreach organizations.
  • Co-host youth chess club weekly for under privileged children.

Certification

  • 2g certified in the state of Nevada from 2012-2018

Accomplishments

  • Earned award for hightest net sales in a single month for Griffin Fast Lube.
  • Earned award for highest ticket average in a single month for Griffin Fast Lube.

Timeline

Back Up Process Specialist/Lead

Milgard Windows & Doors
06.2023 - Current

Outreach Case Manager

St/ Vincent de Paul
06.2022 - 06.2023

Assistant Manager

O'Reilly Auto Parts
03.2019 - 05.2022

Assistant Manager

Jiffy Lube Multicare
10.2011 - 02.2019

GED -

Washoe High School

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Dylan Maxmean