Dylan Michelson
Iowa City ,IA
Summary
Driven professional with a background at Deluxe Cakes and Pastries, excelling in sanitation procedures and excellent communication. Proven track record in enhancing food quality, mentoring new hires, and fostering seamless team collaboration. Achieved significant reduction in customer wait times, demonstrating a strong ability to manage multiple tasks efficiently.
Overview
6
6
years of professional experience
Work History
FOH/BOH Team Member
Deluxe Cakes and Pastries (Jamie Powers)
02.2023 - Current
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
- Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
Junior Camp Counselor
University of Iowa Recreational Services
05.2018 - 08.2019
- Established trust between myself and fellow staff members through open communication channels that allowed for better collaboration on projects or event planning efforts.
- Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
- Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
- Reinforced positive behavior among campers through consistent praise and recognition of individual accomplishments while also addressing any inappropriate actions in a constructive manner.
Education
Art And Secondary Education
University of Iowa
Iowa City, IAHigh School Diploma -
Iowa City High School
Iowa City, IA05.2022
Skills
- Sanitation Procedures
- Stock production
- Pastry preparation
- Order Taking
- Phone Etiquette
- Greeting guests
- Training and mentoring
- Excellent Communication
Timeline
FOH/BOH Team Member
Deluxe Cakes and Pastries (Jamie Powers)
02.2023 - Current
Junior Camp Counselor
University of Iowa Recreational Services
05.2018 - 08.2019
Art And Secondary Education
University of Iowa
High School Diploma -
Iowa City High School
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