Dylan Minnich
Camp Hill
Summary
Detail-oriented Data Entry Supervisor with a proven track record in accuracy, quality control, and staff development. Committed to enhancing data management processes and delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Data Entry Supervisor
Definitive Healthcare
Remote
01.2021 - 02.2026
- Oversaw data entry operations, ensuring accuracy and efficiency in team workflows.
- Developed training programs for new staff, enhancing skill levels and reducing onboarding time.
- Implemented quality control measures to improve data integrity across multiple projects.
- Streamlined data management processes, resulting in reduced turnaround times for reporting.
- Assisted in completing data entry files for the customer to make sure due dates were met.
Barista Shift Supervisor
Starbucks
Mechanicsburg, PA
08.2019 - 12.2023
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented scheduling adjustments to optimize staff coverage during peak hours.
Barista
Starbucks
Mechanicsburg, PA
08.2016 - 08.2019
- Prepared espresso beverages and specialty drinks according to standard recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided product recommendations.
- Operated coffee brewing equipment and maintained quality control standards.
Education
High School Diploma -
Connections Academy
OnlineSkills
- Accuracy and precision
- Database maintenance
- Deadline oriented
- Data management
- Staff development and training
- Handling complaints
- Customer service management
Timeline
Data Entry Supervisor
Definitive Healthcare
01.2021 - 02.2026
Barista Shift Supervisor
Starbucks
08.2019 - 12.2023
Barista
Starbucks
08.2016 - 08.2019
High School Diploma -
Connections Academy