Dylan Mitchell
Phoenix,AZ
Summary
To utilize my arcade experience and customer service skills as a Games Cashier at Andretti's Indoor Karting and Games. Energetic and outgoing Gaming Attendant promotes fun and excitement for customers by running transactions and assisting with arcade games, laser tag and other attractions. Operates games and provides exemplary guest service by making change, answering questions and executing prize redemption. Demonstrated cash handling proficiency and consistently maintains compliance and responsible gaming practices.
Overview
3
3
years of professional experience
Work History
Game Room Attendant
Main Event Entertainment
04.2022 - Current
- Assisted customers with game selection and provided instructions
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Contributed to positive team dynamics by consistently providing support to fellow Game Room Attendants as needed.
- Monitored guest behavior to ensure adherence to establishment rules, fostering a welcoming atmosphere for all patrons.
- Assisted customers with redeeming tickets or points for prizes in a friendly manner.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
Server
Rosati's Pizza
05.2021 - 05.2022
- Provided excellent customer service in a fast-paced restaurant environment
- Took and prepared customer orders accurately and efficiently
- Maintained cleanliness and organization of dining area
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science in Interdisciplinary Studies - Leadership And Communication
Arizona State University
Tempe, AZ05.2027
Skills
- Proficient in cash handling and POS systems
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Leadership experience in coordinating arcade activities
- Game knowledge
- Cash handling proficiency
- Incident Reporting
- Building rapport
Coursework
- Introduction to Business Management
- Consumer Behavior
- Principles of Marketing
Community Service
Volunteer, Homeless Shelter and Environmental Cleanup, Phoenix, AZ, 01/2020, Present, Prepared and served meals to the homeless, Participated in local environmental cleanup efforts
Timeline
Game Room Attendant
Main Event Entertainment
04.2022 - Current
Server
Rosati's Pizza
05.2021 - 05.2022
Bachelor of Science in Interdisciplinary Studies - Leadership And Communication
Arizona State University