Dylan Monroe
Fort Myers,FL
Summary
I'm a mature hardworking individual, who has the ability to work independently, who is motivated to problem solve and has a history of working well with customers. During my time as a Long term Volunteer at the Kiwanis Club, I strived to provide exemplary Customer Service to all clients and gained the ability quickly understand and solve their concerns. For these reasons, I hope you would consider me for the position at Florida SouthWestern State College.
Overview
3
3
years of professional experience
Work History
Long Term Volunteer
Kiwanis Club - Fort Myers Beach
05.2021 - 08.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve the needs of the Kiwanis Club
- Troubleshooted technical hardware issues
- Stocked products on the store floor
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers
- Managed high-stress situations effectively
- Resolved customer complaints with empathy in a quick and concise manner
Education
Bachelor of Science - Microbiology
Florida Gulf Coast University
Fort Myers, FL05-2026
Associate of Arts - Biology
Florida SouthWestern State College
Fort Myers, FL08-2022
Skills
- Laboratory techniques
- Data analysis
- Computer skills
- Research methodology
- Customer service
- Technical troubleshooting
- Team collaboration
- Project management
- Positive attitude
- Organized and efficient
- Problem-solving
- Attention to detail
Timeline
Long Term Volunteer
Kiwanis Club - Fort Myers Beach
05.2021 - 08.2024
Bachelor of Science - Microbiology
Florida Gulf Coast University
Associate of Arts - Biology
Florida SouthWestern State College
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