Dylan Moore
Knoxville,Iowa
Summary
Dynamic professional with a proven track record in delivering top-tier service, excelling in sales, and demonstrating strong leadership capabilities.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Ulrich Ford
Pella, Iowa
06.2023 - Current
- Guided customers in vehicle selection by aligning choices with specific needs and preferences.
- Negotiated sales contracts and financing options to maximize customer satisfaction.
- Partnered with service department to improve post-sale customer experiences and satisfaction.
- Developed strong client relationships, leading to increased repeat business.
Finance Manager
Ulrich Ford
Pella, Iowa
01.2025 - 09.2025
- Approved and qualified financing applications while ensuring compliance with state laws.
- Monitored compliance with regulations during financing approvals and sales.
- Collaborated with banks to establish comfortable budgets for clients.
- Educated clients on financial options to enhance informed decision-making.
- Guided coworkers in navigating proper finance department procedures.
- Facilitated communication between departments to streamline processes.
- Closed sales contracts and cross-sold insurance products effectively.
- Advised customers on appropriate service contracts tailored to needs.
Dealer Service Support Specialist
Weiler
Knoxville, Iowa
11.2020 - 06.2023
- Provided troubleshooting assistance for electrical, hydraulic, and mechanical issues, enhancing operational reliability.
- Conducted onsite and in-house service training to improve dealer knowledge and service quality.
- Regular travel to job sites to provide application assistance and training.
- Compose informational service documents for Tech Writing publications.
- Collaborate with Engineering and Sales departments to improve customer experience.
- Reviewed dealer warranty claims and recommended actions to ensure compliance and customer satisfaction.
Wet Painter
Weiler
Knoxville, Iowa
12.2015 - 11.2020
- Painted machinery using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Mixed paints and solutions and monitored consistencies.
- Inspected projects to measure dimensions, lay out work and estimate materials for each job.
- Maintained thorough inventory of paint equipment and supplies by checking product levels.
Assembler
Weiler
Knoxville, Iowa
04.2012 - 12.2015
- Utilized templates and read measurements to position parts and subassemblies.
- Worked at fast and steady pace to meet production goals.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Operated air, manual and hydraulic tools to put together and align assemblies.
- Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
Lead Truss Builder
Cascade Mfg.
Pleasantville, IA
07.2010 - 04.2012
- Operated overhead cranes and forklifts to move heavy loads around production and loading zones.
- Assembled trusses out of lumber, metal connectors and related materials.
- Built trusses following specifications of customer orders and established company standards.
- Achieved production deadlines with quick, accurate work and minimal errors to meet strict requirements.
Education
High School Diploma -
Pleasantville High School
Pleasantville, IA05-2010
Skills
- Sales negotiation strategies
- Financial solutions
- Effective communication
- Attention to detail
- Natural leadership
- Creative thinking
- Dependability
Timeline
Finance Manager
Ulrich Ford
01.2025 - 09.2025
Sales Consultant
Ulrich Ford
06.2023 - Current
Dealer Service Support Specialist
Weiler
11.2020 - 06.2023
Wet Painter
Weiler
12.2015 - 11.2020
Assembler
Weiler
04.2012 - 12.2015
Lead Truss Builder
Cascade Mfg.
07.2010 - 04.2012
High School Diploma -
Pleasantville High School